Yassmine Osman

Lead and supervise team members to ensure daily cleaning duties are completed efficiently Train employees on proper cleaning methods, safety procedures, and workplace expectations Order, organize, and monitor cleaning supplies and inventory

CLEANING SUPERVISOR - A PLUS CLEANING MAINTENANCE

(2020-01)

• Lead and supervise team members to ensure daily cleaning duties are completed efficiently
• Train employees on proper cleaning methods, safety procedures, and workplace expectations
• Order, organize, and monitor cleaning supplies and inventory
• Accurately measure and use cleaning chemicals according to company guidelines
• Assign responsibilities and support team members in completing time-sensitive tasks
• Maintain a safe, organized, and professional working environment

SERVER - DAMASCUS HOUSE

(2024-01 - 2025-12)

• Provided friendly and efficient food and beverage service
• Created a welcoming dining experience by responding to customer needs
• Trained new employees on service procedures and workplace expectations
• Processed customer payments and completed accurate end-of-shift cash counts
• Worked collaboratively with kitchen and service staff during busy periods
• Maintained cleanliness and organization throughout the restaurant
• Addressed customer concerns professionally and helped ensure satisfaction

CLUB MEMBER ATTENDANT - HIGHLAND COUNTRY CLUB

(2022-01 - 2023-12)

• Delivered professional food and beverage service to club members and guests
• Built positive relationships with members and created a warm, welcoming environment
• Trained new staff to meet the club's customer service standards
• Assisted with weddings, birthdays, bridal showers, and other special events
• Supported event setup, service coordination, and guest requests
• Completed cash-outs accurately and responsibly
• Managed multiple responsibilities while maintaining strong attention to detail
• Helped encourage member satisfaction, loyalty, and repeat visits

Dental Assisting Levels I & II - Dental Assisting - FANSHAWE COLLEGE (2025-01 - 2026-12)

General Arts and Science - General Arts and Science - FANSHAWE COLLEGE (2023-01 - 2025-12)