Yitt Jiang
CompTIA A+ certified Computer Technician
Hire this person
Send a job offer directly to this candidate
About
CompTIA A+ certified Computer Technician with 4+ years of experience in Windows deployment, hardware diagnostics, system configuration, and technical troubleshooting in high-volume technical environments. Experienced working with laptops, mini PCs, tablets, and Windows-based systems through OS installation, hardware upgrades, system validation, and troubleshooting. Currently pursuing Microsoft Azure Fundamentals (AZ-900) and seeking to build a career in IT Operations, Managed Services, and Cloud Technologies.
Experience
Computer Technician - Douglas Trading Inc.
(2024-10)
- Configured and deployed laptops & mini PCs through hardware upgrades (RAM/SSD), Windows installation, driver setup, and functional testing based on customer requirements.
- Maintained repair and testing records while ensuring systems met quality standards.
Repair Technician - ASUS Canada
(2023-10 - 2024-05)
- Diagnosed and repaired laptops, tablets, and Chromebooks in a high-volume warranty and RMA environment.
- Performed hardware replacement, Windows recovery, BIOS updates, and functional testing.
- Communicated repair status and maintained repair records throughout the service process.
Computer Repair Technician - Advanced Skytech Canada Ltd.
(2021-12 - 2023-10)
- Repaired laptop hardware, processed return units, and identified recurring hardware issues.
- Performed Windows deployment including OS installation, activation, driver configuration, and system testing.
Education
M.Eng. - Electrical & Computer Engineering - Lakehead University
