Youth Outreach Volunteer - YMCA
- Ensuring safety, communication, and a sense of belonging are high priorities
- Manage risks associated with participation in programs
- Setup and take down/cleanup of equipment used during programs
- Supervise unstructured group activities
- Engage with youth to build rapport within the branch community
- Youth mentorship and support
- Support for special events (if within availability)
- Nation-wide voter outreach
- Talking to voters on the phone
- Knowledge of policies and Canadian politics in general
Optician - Eye Care 4 U Optometry
(2023 - 2025)
- Assist patients with frame selection
- Process patient insurances
- Ensure accuracy of order placements by verifying lens details and frame size with patients
- Resolve patient issues with eyewear by making alterations such as heating frames to insure comfortable fits
- Assist doctor with pre-testing
Optical assistant - Bright view Optometry
(2019 - 2023)
- Pre test eye exams
- Remarkable ability to recommend specific lens
- Manage various amounts of insurances and proficient in office applications and software.
Optical assistant - Hakim Optical
(2019 - 2023)
- Background knowledge in types of lenses and frames needed for patient based on prescription
- Cut and fit lenses into frames
- Schedule and call patients for pickup
Switchboard Operator - The Fairmont Chateau Hotel Lake Louise
(2017-03 - 2019-09)
- Consistently offer professional, friendly and engaging service
- Process all external and internal calls either by redirecting calls or assisting the caller
- Take ownership of the caller's request and ensure follow up according to the hotel's standards
- Have a sufficient working knowledge of all departments, in particular Front Office and Engineering
- Maintain and monitor the switch board
- Serve as a liaison for Guests requiring information relating to all aspects of the hotel
- Handle and distribute faxes, voice messages and written messages for internal and external Guests
- Have full knowledge of the hotel's emergency procedures
- Follow department policies, procedures and service standards
- Follow all safety policies
