Yogesh Chopra

Dynamic professional with two years of experience in restaurant and hotel professional roles. A result-driven, detail-oriented, and enthusiastic individual with an impeccable work ethic. Excellent customer service, client retention, and interpersonal skills. Equipped with a flamboyant persona to generate leads and retain customers. Proficient in cultivating and fostering customer relationships. Looking for an exciting opportunity in the sales and marketing field.

Restaurant Attendant - Burger King - On-Site, Winnipeg, Manitoba, Canada

(2022-11)

• Upsold menu items and promotions, contributing to sales growth.
• Maintained the best quality service during fast paced hours to ensure maximum revenue
• Lead the night crew for cleaning and maintenance of the kitchen broiler, fryer and vat machines.
• Resolved customer complaints and concerns calmly to ensure a positive dining experience
• Handled high-volume transactions accurately and quickly while maintaining professionalism.
• Solely handled the unloading of inventory twice a week of perishable and nonperishable items.
• Communicated the stock requirements to the restaurant manager by keeping a tab of in and out of stock items.

Restaurant Host - Royal Paan - On-Site, Winnipeg, Manitoba, Canada

(2022-10 - 2023-12)

• Responsible for taking reservations and communicating the specials of the day.
• Greeted customers with a smile and escorted them to their reserved table.
• Worked as a team leader in the absence of the manager and helped the service crew with food and beverage services.
• Encouraged customers to try out the daily specials and in return maximized revenue.
• Managed to retain a large local customer base by providing unmatched service standards.
• Handled all cash proceeds in the till and safely reported the sales at the end of day.

Associate of Arts Degree - Business Administration - Providence University College (2022-11 - 2024-08)

Senior Secondary School - Police DAV School (2019-04 - 2021-05)