Yogesh Marwaha 156

Dedicated and compassionate Team Lead in Child and Youth Care with experience supporting high-risk youth in residential and community settings. Skilled in crisis intervention, team leadership, behavior management, conflict resolution, and maintaining a safe and supportive environment for youth. Strong ability to guide staff, coordinate daily operations, build positive relationships, and ensure clients receive quality care and emotional support.

Team Lead - High Risk Child and Youth Care Program - Edmonton, AB

(2025-05)

• Lead and support staff in providing daily care and supervision to high-risk youth.
• Maintain a safe, structured, and supportive environment for youth and staff.
• Assist youth with emotional regulation, conflict resolution, and daily routines.
• Respond to crisis situations using de-escalation and intervention strategies.
• Complete incident reports, documentation, and communication logs accurately.
• Coordinate with families, caseworkers, and community resources to support client goals.

Shift Manager - McDonald's - Edmonton, AB

(2022-07 - 2025-12)

• Managed multiple tasks in a high-volume environment.
• Delegated tasks to staff and supervised team performance.
• Handled customer concerns and ensured quality service.
• Balanced cash registers and tracked daily sales.
• Supported staff training and shift coordination.

BBA - Business Administration in Logistics - St. Clair College (2022)

Bachelor of Science - Agriculture - DAV University, Punjab, India (2019)