Yomire Tessema

Collaborative, friendly, and driven professional with over 5 years of experience in the industry. Delivers high-quality and consistent customer service while multitasking in fast-paced work environments. Communicates effectively with team members, management, and customers.

Personal shopper - PC Express / Real Canadian superstore(RCSS) - Airdrie,Coventry Hills Calgary,AB

(2023 - 2026)

• Picking and fulfilling customer orders by reviewing orders.
• Locating,preparing and packaging merchandise ;ensuring the accuracy of orders prior to pick up ;making appropriate product substitutions.
• Give advice to customers and suggest products that meet their needs.
• Loading the already picked items to the customer vehicle.

Customer service : Cashier and sales associate - All Mart & co. - Addis Ababa, Ethiopia

(2018 - 2022)

• Greet customers as they entered the store and assisted them in finding products
• Answered customer phone calls and provided product information.
• Demonstrated product and service usage to help customers get the most from their purchases and promotions.

Certificate - Sales and Customer Service (2016 - 2016)

High School Diploma (2015 - 2015)