Yonas Kidane

Dynamic and results-driven Carpet Cleaner Supervisor at Service Masters Inc, adept at utilizing effective cleaning techniques and fostering excellent communication. Proven track record in enhancing customer satisfaction and maintaining inventory. Skilled in time management and multitasking, ensuring efficient operations and exceptional service delivery.

Carpet Cleaner Supervisor - Service Masters Inc - Edmonton, AB

(2021-06)

• Wrote work orders and service tickets to document pricing and work completed.
• Vacuumed carpets in preparation for shampooing and extraction.
• Monitored company inventory and transported important supplies and equipment to and from storage areas.
• Documented services to keep accurate records and track assigned carpet cleanings.
• Inspected carpeting to determine appropriate solutions and equipment.
• Used cleaning solutions with focus on safe chemical handling and proper formula mixing.
• Determined appropriate carpet cleaning technique to best treat carpet type and level of dirt accumulation.
• Completed requisition forms to request low-stock supplies and proactively replenished supply closets.

Commercial Cleaner - Service Master Cleaning - Edmonton, AB

(2016-02 - 2021-06)

• Used steam cleaners and industrial-strength chemicals to sanitize carpets and furniture.
• Performed daily cleaning duties, including cleaning carpets, interior windows and waxing floors.
• Rearranged furniture to clean rooms and restored them to the proper place after cleaning.
• Improved customer satisfaction by meeting special requests and addressing cleaning concerns.
• Earned high scores on customer surveys by thoroughly cleaning premises.
• Washed windows and glass partitions using soapy water or other cleaners, sponges and squeegees.
• Coordinated with other cleaning staff to ensure timely completion of assigned tasks.
• Inspected premises for cleanliness and complied with standards set by management.

High School Diploma - Tokor High School (2005-06)