Yosef Alshawi

Customer & Community Support: Experience assisting customers and community members through volunteer and program support roles.

Team Collaboration & Communication: Strong interpersonal skills with the ability to work effectively both independently and in team environments.

Adaptable & Reliable: Self-motivated, dependable, and able to perform under pressure in fast-paced and customer-focused settings.

Technical Skills: Experienced in handling tools, equipment, scheduling, and maintaining organized, safe work environments.

Merchandise Booth Volunteer at Volleyball Canada (VBS) (2026-05 – 2026-05)

• Assisted customers with locating merchandise and answering general product questions.
• Restocked merchandise and maintained clean, organized displays throughout the event.
• Supported day-to-day booth operations in a fast-paced event setting.
• Delivered professional and friendly service to guests while helping maintain an efficient shopping experience.
• Worked with team members to ensure merchandise areas remained organized and fully stocked.

Merchandise Booth Volunteer at Calgary Expo (2026-04 – 2026-04)

• Assisted attendees with merchandise purchases and answered questions about product availability.
• Provided friendly customer service in a high-traffic convention environment.
• Processed purchases at checkout and supported smooth transaction flow during busy periods.
• Maintained organized merchandise displays and helped keep the booth clean and well-stocked.
• Worked collaboratively with team members to create a welcoming and efficient guest experience.

Customer consultant (sales associate) at The Body Shop (2025-12 – 2026-01)

• Assisted customers with skincare recommendations and product knowledge based on individual needs.
• Provided friendly, professional service while answering questions and resolving concerns.
• Operated the cash register, processing transactions accurately using cash and card payments.
• Supported stocking, inventory organization, and back-of-house operations.
• Helped set up and maintain clean, visually appealing shelves and displays.

Seasonal Sales Associate at Spirit Halloween (2025-08 – 2025-11)

• Provided friendly and efficient customer service, assisting with product selection and purchases.
• Maintained store displays, restocked inventory, and ensured cleanliness and organization.
• Processed transactions accurately and handled cash, debit, and credit payments.
• Supported seasonal store setup and closing duties, including merchandising and packing inventory.

Day Camp Assistant at Immigrant Education Society (2023-05 – 2023-09)

• Assisted in planning and leading recreational and educational activities for children and youth.
• Promoted inclusion, teamwork, and positive participation in camp programs.
• Supported staff in maintaining a safe and engaging camp environment.
• Communicated effectively with parents, staff, and participants to ensure smooth daily operations.

Electrician's Assistant at Acn electric (2019 – Present)

• Supported electrical work by safely handling tools and materials.
• Assisted with preparation and cleanup of work areas to maintain safety standards.
• Communicated effectively with clients and team members to ensure job accuracy.
• Demonstrated reliability, flexibility, and strong time-management skills.

High School Diploma – Lester B. Pearson High School (2025-06)