Yousef

Ground Handler / Aircraft Marshaller at Executive Aviation (2024-05 – 2026-07)

Marshalled arriving and departing aircraft using standardized hand signals while maintaining safe clearance from personnel, vehicles, equipment, and nearby aircraft.
Supported aircraft turnarounds through baggage and cargo handling, equipment positioning, loading support, cabin servicing coordination, and communication with ramp team members.
Performed routine ramp and equipment checks, maintained clean operating areas, and followed FOD prevention, restricted-area, and airside safety procedures.
Responded to changing schedules, short-notice operational requirements, and diverted flights while helping maintain organized and efficient ground operations.

Automotive Parts Advisor at Canadian Tire (2023-09 – 2024-05)

Identified compatible automotive parts using vehicle year, make, model, engine specification, repair requirements, and electronic catalogue systems to reduce fitment errors.
Verified part numbers, specifications, availability, and inventory locations while providing clear technical guidance on common maintenance and repair products.
Organized, restocked, and inspected automotive inventory while maintaining accurate product placement and a clean, efficient parts department.
Worked with customers and team members to resolve product questions, source alternatives, and support timely completion of automotive repair and maintenance needs.

Customer Service Representative at Enterprise (2022-02 – 2023-08)

Prepared and processed rental agreements by verifying driver licences, insurance information, payment methods, reservations, and vehicle documentation with strong accuracy.
Supported customers with rental policies, vehicle features, billing questions, returns, and service concerns while maintaining professional communication in a fast-paced branch.
Coordinated reservations, pickups, returns, billing, and vehicle availability across multiple systems while keeping records accurate and organized.
Applied administrative and management skills to prioritize daily workloads, coordinate vehicle availability, organize records, delegate operational needs, and help maintain efficient branch operations.

Automotive Detailer at Enterprise (2022-02 – 2023-08)

Completed interior and exterior vehicle detailing, vehicle inspections, damage documentation, and quality checks to ensure vehicles were clean, safe, and customer-ready.
Prepared vehicles for customer pickup under tight turnaround times while maintaining consistent presentation, cleanliness, and attention to detail.
Moved and staged vehicles between lots, branches, dealerships, and service locations while following safe driving and fleet-handling procedures.
Maintained organized work areas, cleaning supplies, and equipment while communicating vehicle status and priorities to front-desk employees.

Landscaping / Construction at Monarch Landscape Companies (2021-03 – 2022-03)

Supported residential landscaping and light construction projects by preparing worksites, organizing materials, and completing assigned tasks under experienced crew supervision.
Used hand tools and basic power tools for fence, gate, sod, mulch, soil, interlocking preparation, and general property improvement work while following safety procedures.
Assisted with site measurements, layout preparation, material placement, loading, unloading, and equipment organization to keep projects moving efficiently.
Maintained clean and hazard-free worksites through debris removal, tool control, material organization, and consistent communication with crew members.

About