Ysabella Ducut

An exceptional student with excellent customer service skills gained from volunteering in various organizations and exposure provided by St. Mary's High School supporting various community events. Multi-tasker and works well under pressure as evidenced by consistent honor roll placements and multiple achievement awards. Works effectively, both independently and collaboratively, and committed to maintaining positive working relationships with colleagues and customers.

Volunteer Assistant at Calgary Public Library (2025-01 – Present)

• Demonstrated strong communication and customer service skills.
• Assisted Calgary residents through youth programs
• Build skills such as teamwork, communication, and responsibility through hands-on experience by participating in the community.
• Build skills in working with children through volunteer experience, demonstrating patience, responsibility, and strong interpersonal skills.

Event Volunteer at Calgary GlobalFest (2025-08 – 2025-08)

• Delivered friendly and professional customer service in a fast-paced environment.
• Resolved minor ticketing issues by directing guests to the appropriate staff members.
• Worked collaboratively with volunteers and event staff to ensure efficient entry and a positive visitor experience.
• Maintained an organized and courteous approach while handling large volumes of guests.

– St. Mary's High School (2025-01 – 2028-06)