Yulia Shandyba

Reliable, hardworking, loyal and dedicated team player with over two years of marketing as well as five years of customer service and sales. Excellent communication, leadership, and organizational skills. Demonstrates a good work ethic and time-management skills.

Positive, proactive, and results focused. Collaborative, detail-oriented, proven ability to multitask and work under a high-pressure environment. I have extensive working experience across Ukraine, Europe, Africa, Canada and USA while providing customers and colleagues with a supportive and comfortable environment, and providing companies with operational excellence.

Shift-Supervisor/Key Holder at Starbucks

Delivered legendary customer service to customers by acting with a customer comes first attitude and building genuine relationships with them

Followed all cash management and cash register policies and ensured proper cash management practices are followed by a shift team

Tracked daily/weekly/monthly inventories, product orders, sales growth and customer satisfaction

Handled guests concerns and reacted quickly, tracking and notifying proper areas to guarantee memorable moments for our customers

Finished assigned Account Management Course  -Completed Registered Google Analytics Exam and CRM Salesforce 

Completed Registered Course in Sales Navigator

Finished Assigned Ethics & Stakeholder Management, and Negotiate Skills Course  Elected to Chairman Assistant for Trade Union Organization of in 2014

Participated in Fundraising Events and local charity events

Dean's List in 2015

Completed Professional Development in Mass Media

Member of Student’s Rectorate

Completed Registered Product Packaging & Outdoor Advertising Course in Photoshop