Zahra Lakhani

5+ years of experience in hospital, long-term care, and community wellness settings. Patient, warm, and empathetic professional with strong communication skills. Skilled in clinical documentation, MDS assessments, and maintaining privacy and safety standards in regulated healthcare environments. Proficient in food service software (Computrition, MealSuite), electronic documentation systems (Point Click Care, MediTech), Microsoft Teams, Zoom, and Canva

Food Service Supervisor - Mackenzie Health Long-Term Care

(2020-12)

• Oversee daily operations in a long-term care environment with a focus on resident-centered service
• Liaise with residents, families, and interdisciplinary teams to resolve concerns and support care plans
• Support hiring, scheduling, and performance feedback for frontline staff

Center Attendant - Float Valley Wellness Center

(2023-10)

• Serve as first point of contact for clients, supporting scheduling, intake, and payments
• Conduct new-client orientations and provide client-centered support
• Maintain health, safety, and sanitation standards

Food Service Supervisor/Administrator - Humber River Health

(2024-03 - 2025-11)

• Supervise frontline staff in a hospital setting, addressing patient- and staff-related concerns
• Verify and update patient diet orders and preferences in collaboration with dietitians and physicians
• Maintain accurate documentation using Computrition while adhering to privacy and safety standards

Consulting Dietitian - Shepherd Village Long-Term Care

(2022-07 - 2023-01)

• Completed admission, quarterly, and annual assessments per MOH and LTC standards
• Participated in interdisciplinary care conferences and high-risk meetings
• Supported quality improvement initiatives and resident satisfaction

Food Service Supervisor – Clinical Nutrition - Villa Colombo Di Poce Centre

(2020-07 - 2020-12)

• Conducted nutritional screenings for low to moderate risk residents; communicated assessment findings to interdisciplinary care teams
• Assisted with operational planning, ordering, and menu development while maintaining compliance with national nutrition guidelines

Culinary Support - Hospitality Services – Western University

(2018-09 - 2019-04)

• Worked in a fast-paced environment at the largest residence on campus performing tasks including food preparation, serving, cash duties, deli and cleaning. Ensured food quality, sanitation and safety protocols were followed; demonstrated respectful customer service

Ontario Graduate Certificate - Addictions and Mental Health - Humber Polytechnic (2026)

Diploma in Dietetic Education and Practical Training (DDEPT) - Dietetic Education and Practical Training - Western University (2021 - 2022)

Ontario Graduate Certificate - Food and Nutrition Management - George Brown Polytechnic (2019 - 2020)

Bachelor of Science - Honors Specialization in Nutrition and Dietetics, Major in Psychology - Western University (2014 - 2019)