Zainab Abdulkadir

Patient, dependable, and organized professional with the ability to thrive in fast-paced, high-pressure environments. Strong verbal and written communication skills; builds and maintains positive relationships with customers, colleagues, and teams. Quick to learn new processes and systems; adaptable and always ready to support team and operational success.

Effective both independently and collaboratively; brings a solution-focused mindset to workplace challenges. Demonstrates leadership, empathy, and initiative while supporting team members and guests.

Temporary associate - Aqua flask - Calgary, AB

(2025-10 - 2026-03)

• Opened and closed the kiosk
• Taught new employees
• Engraved with a laser machine
• Worked in a close knit team

Customer Service Associate - Banana Republic - Calgary, AB

(2025-04 - 2025-09)

• Delivered excellent customer service while maintaining a professional store appearance
• Demonstrated strong conflict-resolution skills and de-escalated challenging situations
• Cross-trained in cashier, fitting room, and stock operations

Customer Service Associate - The Gap - Calgary, AB

• Handled transactions efficiently while providing friendly, knowledgeable service
• Maintained store organization and supported daily operational flow
• Collaborated with team members to meet sales goals

Customer Service Associate - Old Navy - Calgary, AB

(2024-03 - 2025-04)

• Provided front-line customer service in a high-volume retail environment
• Managed inventory intake, replenishment, and store layout organization
• Trained across cashier, fitting room, and stockroom operations

Venue Services - Calgary Stampede - Calgary, AB

(2023-07 - 2023-07)

• Created a welcoming and hygienic environment for thousands of guests
• Maintained cleanliness and restocked supplies in public spaces

Teacher's Assistant (Community Service) - Muslim Children of North America (MCNA) - Calgary, AB

(2018-09 - 2021-03)

• Assisted teachers in understanding and supporting student needs
• Coordinated classroom activities and student organization
• Supported students with diverse learning abilities
• Demonstrated patience, empathy, and teamwork

Education Assistant Program - Columbia College (2025-05 - 2025-08)

Open Studies (GENed Courses) - Mount Royal University (2023-09 - 2025-01)

High School Diploma - Nelson Mandela High School (2020-09 - 2023-06)