Zephrin Ilunga

I’m a freelance results-driven AI Automation Specialist who designs intelligent systems that help businesses scale effortlessly. I build AI agents, automated workflows, and custom integrations that replace repetitive tasks with smart, reliable, and efficient processes.

My work focuses on creating solutions that are practical, scalable, and deeply integrated into your operations—so your team can focus on growth instead of busywork.

What I deliver

• AI Agents & Voice Assistants: Customer support bots, booking agents, sales agents, internal assistants
• Automation Workflows: Lead management, onboarding flows, notification systems, reporting, content pipelines
• API & Platform Integrations: CRM syncs, payment automations, scheduling systems, webhooks, multi-app automation
• Custom AI Implementations: Tailored logic, decision-based systems, and advanced workflow architecture

I work with OpenAI, VAPI, Zapier, Make, n8n, LangChain, Whisper, ElevenLabs, Google APIs, and other powerful tools to create systems that run smoothly and deliver measurable results.

Clients choose me for my ability to understand complex problems, communicate clearly, and build automations that just work.

If you feel there’s anything in your business that could be automated, improved, or powered by AI, send me a message or email—I’d be happy to help.

Experienced in the restaurant and customer service industry, providing high-quality service in fast-paced environments. Skilled in communication, problem-solving, and handling customer needs with professionalism and efficiency.

Communications student at the University of Ottawa and self-taught in AI automations, combining strong communication skills with hands-on experience building AI workflows, customer support automations, and digital systems. Also brings the discipline and teamwork of a student-athlete background.