DevOps Engineer, Sr.

DevOps / Platform Engineer

About the Role

Frontify is the brand platform behind leading organizations including Microsoft, Telefónica, Bosch, Mercedes-Benz, and Kia. Frontify helps teams manage and bring brands to life through centralized governance, seamless workflows, and an AI-ready foundation.

As a DevOps / Platform Engineer, you will ensure Frontify's system infrastructure is maintained, reliable, secure, and continuously improved. Working closely with R&D, Engineering, QA, Security, and support teams, you will investigate infrastructure issues, identify root causes, improve deployment processes, and help evolve Frontify's cloud platform. This role is suited to an IT generalist who is comfortable taking ownership in a fast-changing, distributed environment.

Key Responsibilities

• Develop and maintain monitoring and observability frameworks for system performance, reliability, and early issue detection.
• Design, maintain, and improve cloud infrastructure using DevOps practices.
• Own and evolve incident management processes, including on-call, postmortems, SLOs, and error budgets.
• Manage and optimize web servers, relational databases, and Linux-based systems.
• Use Docker for containerization and manage orchestration tools such as Kubernetes or AWS ECS.
• Work with AWS services to build and maintain scalable and secure cloud solutions.
• Collaborate with Engineering, QA, Security, Developer Support, and Deployment Support teams to streamline workflows and troubleshoot issues.
• Improve system deployment and infrastructure processes.
• Implement and maintain security best practices across infrastructure and deployments, including access management, vulnerability scanning, and incident response
• Contribute to compliance with security standards and foster a DevSecOps culture.
• Document relevant infrastructure processes and help identify root causes of infrastructure issues.
• Act as a technical point of contact for Europe- and US-based teams regarding the Frontify platform.

Required Qualifications

• 5+ years of experience in a DevOps, Platform Engineer, or Systems Engineer role, ideally in a SaaS environment.
• Experience with Nginx web servers.
• Experience with relational databases, such as MySQL, including replication and performance tuning.
• Experience with Linux, including Amazon Linux, CentOS, or RedHat.
• Experience with Docker containerization and container orchestration/management, such as Kubernetes or AWS ECS.
• Experience with AWS, including services such as EC2, S3, RDS, CloudFront, or OpenSearch.
• Experience with Terraform and Infrastructure as Code for scalable environments.
• Knowledge of CI/CD pipelines and automated build and deployment processes.
• Strong understanding of monitoring and observability tools, such as Datadog or Grafana.
• Experience applying SRE principles, including SLOs and error budgets.
• Experience with incident management, including conducting postmortems and driving improvements.
• Solid understanding of security practices in cloud and DevOps environments, including IAM, data protection, secrets management, and compliance considerations such as ISO and GDPR.
• Fluency in English.
• Ability to work effectively in a fast-paced, distributed team environment.

Preferred Qualifications

• Experience in a SaaS environment.
• Knowledge of Puppet configuration management.
• Experience working cross-functionally with Developer Support and Deployment Support roles.
• Experience as an IT generalist who is comfortable shaping and defining the role within a growing organization.

Skills & Competencies

• DevOps and Platform Engineering
• Systems Engineering
• Cloud Infrastructure
• AWS
• Infrastructure as Code
• Terraform
• Docker and Containerization
• Kubernetes / AWS ECS
• Linux Systems Administration
• Nginx
• Relational Databases / MySQL
• CI/CD
• Monitoring and Observability
• Datadog / Grafana
• Site Reliability Engineering (SRE)
• Incident Management
• Postmortems
• SLOs and Error Budgets
• Cloud and DevOps Security
• IAM and Access Management
• Data Protection and Secrets Management
• DevSecOps
• Troubleshooting and Root Cause Analysis
• Cross-functional Collaboration
• Adaptability and Ownership

Education & Experience

Education

• No specific educational qualification is stated in the original job description.

Experience

• 5+ years of experience in a DevOps, Platform Engineer, or Systems Engineer role.
• Experience with cloud infrastructure, AWS, Terraform, Docker, CI/CD, monitoring and observability, SRE practices, incident management, and cloud/DevOps security as specified above.

Work Arrangement & Schedule

• Remote: Work remotely from anywhere in Switzerland.
• On-site option: Frontify's St. Gallen office.
• Flexible choice of work environment.
• The original job description does not specify full-time/part-time status, expected weekly hours, or weekend requirements.
• The role involves incident management processes, including on-call.

Compensation & Benefits

• Minimum of 25 days annual leave per year
• Parental, family care, and bereavement leave
• Daily sickness benefits and accident insurance
• Paid educational and wellbeing days off
• Wellbeing, learning and development, and commuter allowance
• Home office setup budget
• Pension fund contributions: 60% paid by Frontify and 40% by the employee
• Access to exclusive perks and discounts from hundreds of top brands
• Workation: Work from inspiring locations around the world for up to 45 days per year
• Invitation to the summer company meet-up

Compliance / Additional Information

Frontify is committed to authenticity, inclusion, and a fair and accessible recruitment process. Candidates with disabilities who require reasonable adjustments during recruitment can speak with their Talent Partner; information shared will remain confidential.

The duties of the role may evolve in response to business needs and company growth. Frontify is seeking someone comfortable with change and interested in contributing to a dynamic environment.

Preliminary checks may be conducted for successful candidates depending on the role and in accordance with local laws, with relevant details shared during the interview process.

Frontify uses third-party AI tools to record and transcribe interviews and assist with candidate profile reviews. These tools do not replace human judgment; evaluations and final hiring decisions are made by the recruitment team.