IT System Engineer (m/w/d)

# JUNIOR IT SYSTEM ENGINEER

## About the Role

ROCKEN® is seeking a Junior IT System Engineer for a role based in Zurich, Switzerland. The position focuses on IT administration, technical support, and maintaining stable IT infrastructure for customer environments.

You will provide both remote and on-site customer support, monitor and maintain IT systems, install and configure hardware and servers, troubleshoot technical issues, and support the administration and further development of Microsoft, VMware, and Hyper-V environments.

## Key Responsibilities

* Provide remote and on-site support for customer IT environments.

* Monitor, maintain, and ensure stable operation of IT infrastructure.

* Install and configure servers, PCs, laptops, and peripheral devices.

* Analyze and resolve technical issues to ensure smooth system operation.

* Support the administration and further development of Microsoft environments.

* Support VMware and Hyper-V environments.

* Perform IT system installation, maintenance, monitoring, and troubleshooting.

* Provide technical support to customers at their locations when required.

## Required Qualifications

* Solid knowledge of IT administration and technical support.

* Good experience with Microsoft technologies, VMware, and Hyper-V.

* Practical experience with IT system installation, maintenance, monitoring, and troubleshooting.

* Category B driver's license for on-site customer support.

* Very good German and English language skills.

* Ability to provide both remote and on-site technical support.

## Preferred Qualifications

* Additional language skills.

* Experience working directly with customer IT environments.

## Skills & Competencies

* IT administration

* Technical support

* Microsoft technologies

* VMware

* Hyper-V

* IT infrastructure management

* Server installation and configuration

* PC and laptop configuration

* Hardware and peripheral device support

* System monitoring

* Maintenance and troubleshooting

* Problem-solving

* Customer service

* Remote and on-site support

## Education & Experience

Education:

No specific educational qualification is stated in the provided job description.

Experience:

Relevant practical experience in IT administration, technical support, system installation, maintenance, monitoring, and troubleshooting, including Microsoft, VMware, and Hyper-V environments.

## Work Arrangement & Schedule

* Location: Zurich, Switzerland

* Work Arrangement: Combination of remote/home-office work and on-site customer support

* Customer Support: Remote and on-site

* Working Hours: Flexible working hours

## Compensation & Benefits

* Coaching and mentoring

* Contribution toward or provision of a mobile phone and notebook

* Contribution toward or provision of a company car

* Flexible working hours

* Home-office opportunities

* Numerous employee events

* Market- and performance-based salary

* Contribution toward or provision of public transportation subscriptions

* Attractive training and professional development opportunities

## Compliance / Additional Information

* A Category B driver's license is required for customer visits and on-site support.

* Work location: Zurich, Switzerland.

* Contact: Dani Camoes