Ana Beatriz Silva

• Teamwork
• Excellent communication skills
• Critical and strategic thinking
• Sense of organization
• Conflict resolution and decision-making
• Strong work ethic

Housekeeper

HOME CLEAN (SWITZERLAND)

2024

• Thorough cleaning of private houses, vacation studios and offices
• Organizing houses and changing bed linen

Team Leader Customer Relations

• Organization of cash points and after-sales service
• Team management, monitoring and development (daily schedules, monthly timetables, salary processing and appraisals)
• Complaints management and handling
• Administrative processes

LEROY MERLIN

FROM 2020 TO 2024