Emile James

Looking to start work ASAP

1st-2nd and some 3rd line IT support across the entire IT infrastructure

Technical point of contact to fix application and systems issue

Energetic and enthusiastic

Able to work collaboratively within a team environment or independently

Knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP & Cisco Routers & Switches

Worked with Active directory

Configuration of IPv6 addressing & IPv4.

Configuration and troubleshooting of VLAN.

I've Managed and audited all of Imperial colleges (MRC-medical research center) IT/Lab equipment

Imperial College - MRC (Medical research center) - 6 months

Supporting and contributing to the IT Change Advisory Board, regularly inputting ideas and best practice

1st-2nd and some 3rd line IT support across the entire IT infrastructure

Investigating and diagnosing system faults and errors.

Project Management Fundamentals (PFQ) (SCQF Level 6) 

Was the most recent course I've done which was completed Feb 2020

in this course they teach you ITILv4, Business life cycle, Project management