IT Support Engineer
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Looking to start work ASAP
1st-2nd and some 3rd line IT support across the entire IT infrastructure
Technical point of contact to fix application and systems issue
Able to work collaboratively within a team environment or independently
Knowledge of OSI 7 Layer Model, TCP/IP, DNS, DHCP, TFTP & Cisco Routers & Switches
Configuration of IPv6 addressing & IPv4.
Configuration and troubleshooting of VLAN.
I've Managed and audited all of Imperial colleges (MRC-medical research center) IT/Lab equipment
Imperial College - MRC (Medical research center) - 6 months
Supporting and contributing to the IT Change Advisory Board, regularly inputting ideas and best practice
1st-2nd and some 3rd line IT support across the entire IT infrastructure
Investigating and diagnosing system faults and errors.
Project Management Fundamentals (PFQ) (SCQF Level 6)
Was the most recent course I've done which was completed Feb 2020
in this course they teach you ITILv4, Business life cycle, Project management
