Floriane Michelat

IT consultant with experience bridging business and technology, delivering digital transformation initiatives, supporting Agile product delivery, and coordinating cross-functional teams. Experienced in stakeholder management, process optimization, system migrations, and release management in complex environments.

Senior Consultant at Live Reply DE (2026-01 – Present)

• Coordinated end-to-end migration of 600+ client systems from manual to automated interfaces, aligning multiple stakeholders across teams.
• Structured and tracked project activities, improving visibility on tasks and weekly priorities
• Facilitated stakeholder meetings, ensuring clear communication, alignment, and follow-up on action items
• Defined and implemented workflow automations, improving process efficiency and reducing manual coordination
• Monitored progress and supported delivery through reporting and regular updates
• Contributed to improving team processes and collaboration across business and technical teams
• Designed and implemented internal tools (e.g. feedback tool), enhancing team efficiency and communication
• Supported frontend implementation tasks (Angular, APIs), contributing to delivery of digital solutions
• Defined content roadmap and tracked implementation progress
• Consolidated and analyzed large datasets from multiple sources, supporting reporting and decision-making
• Automated data enrichment processes (20,000+ entries) using Power Automate and Microsoft tools
• Designed and implemented the Release Management process across a SAFe program involving approximately 10 cross-functional teams, defining workflows, governance, and stakeholder coordination.

Consultant at Live Reply DE (2023-10 – 2025-12)

• Supported delivery of system migration projects, coordinating tasks across stakeholders
• Organized and facilitated meetings to communicate process changes and ensure alignment
• Produced reports and tracked progress to support project follow-ups
• Maintained internal collaboration tools (SharePoint), improving information accessibility
• Organized team events, managing logistics, budget, and coordination across participants
• Coordinated stakeholders across multiple teams to deliver automation solutions

Marketing Performance Analyst at Inyova GmbH (2021-11 – 2022-10)

• Led the launch of a new website, coordinating cross-functional teams and ensuring timely delivery
• Supported planning and prioritization of website improvements with stakeholders
• Defined content roadmap and tracked implementation progress
• Optimized Google Ads campaigns for the CH and DE markets, reducing cost per conversion by 33%

Marketing Manager at iSi GmbH (2018-09 – 2021-07)

• Managed and optimized multiple websites as digital products across 4 markets
• Led SEO strategy
• Owned the company blog, improving UX/UI by implementing plugins and growing traffic to 5.5K monthly visits
• Defined website structure and product taxonomy (30+ brands)
• Coordinated an international team of 4 people taking ownership of blog development as a digital product, including stakeholder alignment and input into backlog prioritization and feature direction
• Managing a budget of EUR20K+ across the Google Ads platform
• Created and expanded the affiliate network

SEO Analyst at iSi GmbH (2018-02 – 2018-08)

• Improved the company websites for a better SEO-ranking.
• Established a network of influencers for backlinking campaigns.

Full-Stack Web & App development bootcamp in Web & App Development – WBS Coding School (2023-01 – 2023-05)

Master's degree in Management – ICN Business School (2014-09 – 2018-02)