Gema Guerro

Trustworthy and empathic housekeeper, laundry lady and Facility Mangement.

Household Management at Family Zürich (2025-09 – Present)

• High-standard housekeeping, preparing residence prior to arrivals.
• Wardrobe Management, Laundry & Garment care, Packing and unpacking for the Principal.
• Daily care of clothing, shoes, accessories, and seasonal wardrobes, coordination with dry-cleaning services. Maintain the laundry's room.

Household Management at Albers Family (2025-03 – 2025-09)

• Complete cleaning and maintenance of the residence to a high standard.
• Care of delicate surfaces, fine materials, and high-end furnishings.
• Laundry (washing, ironing, putting away).
• Flowers arrange and garden light maintenance.

Household Management at Winkler Family (2024-02 – 2025-02)

• Complete cleaning and maintenance of the residence to a high standard
• Professional laundry and textile care (including delicate garments)
• High-quality ironing
• Wardrobe organization
• Keeping the house tidy and well-maintained
• Flowers arrange and service set up table.

Household Management & Gardening work placement at Paracelsus Recovery (2021-04 – 2023-12)

• Complete cleaning and maintenance of the residence to a high standard
• Delicate Laundry Care (Washing, Ironing, and Care of High-Quality Fabrics)
• Cleaning and Maintenance of the Kitchen. Meal preparation
• Errands and trips to run errands.

Housekeeper at Anderson Family (2021-01 – 2021-04)

• Household organisation and maintenance tasks to ensure the home clean & tidy. Cook, washing, ironing weekly laundry.

Laundress / Room Attendant at Baur au Lac Hotel 5* (2016-11 – 2020-12)

• General and deep cleaning, tidying, dusting furniture, making beds, cleaning bathrooms vacuum and mopping floors. Turn down
• Guest laundry, ironing, folding, garment sewing, mending, alterations & repairs.

Laundress / Room Attendant at Victoria Jungfrau Grand Hotel & Spa 5* (2016-06 – 2016-08)

• General and deep cleaning, tidying, dusting furniture, making beds, cleaning bathrooms vacuum and mopping floors. Turn down
• Guest laundry, ironing, folding, garment sewing, mending, alterations & repairs.

Laundress / Room Attendant at The Chedi Hotel 5* (2014-12 – 2015-03)

• General and deep cleaning, tidying, dusting furniture, making beds, cleaning bathrooms vacuum and mopping floors. Turn down
• Guest laundry, ironing, folding, garment sewing, mending, alterations & repairs.

Personal / Office Assistant at Diverse Consulting (1998-01 – 2014-09)

• Scheduling a diary organising appointments, calls, meetings, hotel reservations and travel tickets. Running errands and driving
• Office and project management, typing, filing and archiving files

Bachelor's / Master's Degree in Master of Arts in Garden Design – University of Madrid (2001)