Micaela Reis
Hospitality leader
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Über
With over 10 years' experience in the hotel, events and restaurant field, my mission is to guarantee customer satisfaction, the hotel's profitability and the well-being of my staff, by implementing an appropriate business strategy, efficient procedures and ongoing training.
I have a federal diploma in hotel and restaurant management, as well as several certificates in management, leadership and luxury tourism. I am proficient in CRM, revenue management and business management tools. I'm fluent in French, English and Portuguese, which enables me to communicate with an international and diverse clientele. I'm a committed, dynamic and ambitious woman who enjoys taking on challenges, innovating and creating value.
Berufserfahrung
Le Baron Tavernier, Hôtel restaurant & Spa, de 2012 à 2022
Directeur F&B et events - Directrice des Opérations
Hôtel de Ville d'Attalens, Swiss Hotel Lodge - Repositionnement de l'établissement de 2023 à 2024
Ausbildung
En cours de master en Gestion Rh et devéloppement du talent
