Nolan De Cecco

Technical and Aftermarket Specialist with experience in spare parts management, quotation management, technical customer support, inventory operations and business process optimization. Multilingual professional (French, German, English and Italian) with experience in international technical environments.

Technical Sales & Aftermarket Spare Parts Specialist at CHRONOTP (2024-06 – Present)

• Aftermarket Operations: Managing spare parts activities and coordinating operational workflows within a technical environment, contributing to the growth of spare parts revenue from €1.2M to €1.7M (+42%) and a 9% increase in margins despite challenging market conditions.
• Technical Customer Support: Providing specialized technical advice and accurate identification of spare parts references for construction equipment and industrial machinery, reducing average customer response time from 4 hours to 30–60 minutes
• Quotation Management: Preparing quotations and ensuring follow-up for customers and suppliers.
• Inventory & Process Optimization: Supporting inventory management and contributing to operational efficiency improvements, resulting in an 80% reduction in inventory discrepancies.
• International Coordination: Managing supplier relationships and daily operations in German, English and Italian.
• Digital Transformation & Data Analysis: Leading a €25K e-commerce development project, generating €16K in revenue within 7 months, while leveraging CRM data to support business performance.

Specialized Aftermarket Warehouse Associate (Work-Study Program) at CHRONOTP (2022-10 – 2024-06)

• Technical Expertise: Accurate identification of product codes and specialized technical advice.
• Logistics Management: Receiving, order fulfillment, and optimization of inventory flow.
• Sales Activities: Preparing price quotes and managing customer service at the counter.

Attraction Attendant at EUROPA PARK (2022-06 – 2022-08)

• Flow Management: Optimizing wait times and managing visitor flow in a high-traffic environment.
• Customer Service: Welcoming a multicultural clientele and proactively managing disputes (FR/DE/EN/IT)
• Safety: Strict enforcement of safety protocols and emergency evacuation procedures

Bachelor's Degree in Marketing and Business Development – ESCM Business School (2024 – 2025)

BTS in Operational Sales Management (MCO) – GRETA Centre Alsace (2022 – 2024)

Bachelor's Degree in Sciences of Economics – University of Basel (Switzerland) (2019 – 2021)

Bachelor's in Digital Marketing (Certification) – The Open University (2020 – 2020)

ABIBAC (ES Baccalaureate + German Abitur) in Advanced Economics – Lycée Bartholdi (2016 – 2019)