Stefani Kask

Customer-focused professional with experience delivering exceptional service in aviation and in the high-end hospitality industry. Passionate about elegance and enjoy creating memorable onboard experiences.

Flight Attendant at Chair Airlines AG (2021-06 – 2025-05)

After an out-of-work accident in St. Tropez in 2024, I was unfortunately unable to return to active duty due to a long recovery time. I am happy to report that I am now fully recovered and ready for a new challenge.

• Served as the first point of contact for all onboarding guests, always delivering personalized welcomes, care, and farewells both in German and English in a professional and courteous manner.
• Helped customers with boarding and de-boarding processes, seating arrangements, and special requests effectively and in a timely manner.
• Performed safety and security procedures according to company's policies, protocols, and standard operating procedures.
• Collaborated with a team of 5-6 people, ensuring smooth daily operations.
• Worked with care, responsibility, and effortless punctuality.

Model Hostess at Ushuaia Group / Hi Ibiza (2018-05 – 2018-09)

• Guided VIP guests to their reserved tables during the main event on Mondays in Hi and on Ushuaia premises on other days.
• Promoted Cathy Guetta's "Gangstar" hip-hop event as the model team member at various partner events, including high-end restaurants, by inviting VIP clients to the main event, signing them up to guestlists, and offering table booking opportunities to interested parties.
• Worked with on demand scheduling in a regularly changing environment.

Model Hostess at Lio Club Restaurant Ibiza (2017-06 – 2017-08)

• Guided VIP clientele at a high-end restaurant to their reserved tables.
• Later, guided guests from the restaurant to the club area after the show.
• Promoted events on daytime at other high-end premises (Destino Hotel), by inviting VIP clients to evening events and signing them up to guestlists.

BSc in Computer and Systems Engineering – Tallinn University of Technology (2013 – 2017)

Highschool in Specialized in Economics, IT and Languages – Pirita Majandusgümnaasium (2013-06-19)