Barou Joel
Credit Analyst
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À propos
A dynamic professional with a strong sense of leadership and effective communication skills, I stand out for my adaptability and expertise in client relationship management. With several years of experience in demanding environments, particularly in the technology and insurance sectors, I have developed unique know-how in collections, credit analysis, and accounts receivable management. My goal is to join a company where I can actively contribute to process improvement and customer satisfaction, while strengthening my command of new technologies.
Expérience
Credit Analyst - ENGIE ENERGY ACCESS - Abidjan, Côte d'Ivoire
(2023-06)
- Analyze client credit files to assess their ability to repay loans based on their financial history.
- Identify and report default payment risks using credit analysis tools.
- Monitor client payments and intervene in cases of late or missed payments.
- Provide recommendations to clients regarding their credit options, while adhering to internal policies and regulations.
- Record and update client information and credit analysis results in the internal management system.
Sales Agent (Orange Côte d'Ivoire Channels) - SUNU ASSURANCE VIE - Abidjan, Côte d'Ivoire
(2022-04 - 2023-12)
- Present and explain various insurance offers to Orange clients based on their needs, and finalize contracts.
- Ensure regular client follow-up, answer their questions, and ensure their satisfaction through loyalty-building actions.
- Create and maintain a client address book to facilitate follow-up and prospect management.
- Write activity reports detailing sales achieved, challenges encountered, and opportunities identified, then submit them to management.
- Gather client feedback on insurance products and services and make suggestions to optimize offerings.
Assistant Cost Controller and Payroll Monitoring - AGENCE EMPLOI JEUNES - Abidjan, Côte d'Ivoire
(2019-11 - 2021-03)
- Retrieve documents related to salaries and internship bonuses for processing.
- Enter payroll information into the database, ensuring the accuracy and compliance of recorded data.
- Prepare financial reports on costs and salaries, and submit them to management for monitoring and decision-making.
- Monitor expenses related to salaries and bonuses, ensuring compliance with planned budgets and internal procedures.
Claims Manager - NSIA ASSURANCE VIE - Abidjan, Côte d'Ivoire
(2019-04 - 2019-07)
- Receive policyholder files, examine the circumstances of the claim, and verify compliance with the contract clauses.
- Estimate the amount of damages in collaboration with experts or external parties.
- Calculate the compensation owed to policyholders and monitor payments in accordance with contractual conditions.
- Keep claims files up to date, write reports, and ensure the transmission of information to the various stakeholders.
Formation
Advanced Technician Certificate - Accounting, Finance and Management - ISFMI (2015-09 - 2017-08)
