Marshall Kader N'dri

Versatile professional with a background in communication and marketing, I have experience in customer relations, business development and communication. Endowed with a good interpersonal skills, an ability to adapt and a spirit of initiative, I would like to put my skills at the service of a dynamic organization and contribute effectively to its objectives.

Customer Service Advisor at Moov Africa Côte d'Ivoire (2025-01 – Present)

• Welcoming, assisting, and guiding customers.
• Promoting and selling Moov Africa products and services.
• Handling customer requests and complaints.
• Managing inventory and billing operations.
• Developing the customer portfolio and building customer loyalty.

Sales Agent at Wave Côte d'Ivoire (2021-09 – 2022-03)

• Promoted and raised awareness of Wave Mobile Money services among local communities.
• Opened and activated customer accounts.
• Assisted users in adopting and using the service.
• Encouraged regular use of Wave for daily financial transactions.

Communication Officer at Network of Student Leaders

• Wrote engaging social media posts and designed visual content to promote activities, events, and initiatives.
• Managed social media platforms and increased the visibility of the organization among young people.
• Developed communication content aimed at strengthening audience engagement and encouraging participation in events and activities.
• Contributed to the organization's communication strategy and digital presence

RESEARCH MASTER'S DEGREE in ORGANIZATIONAL COMMUNICATION – ALASSANE OUATTARA UNIVERSITY - BOUAKE (2022 – 2023)

APPLIED MASTER'S DEGREE in COMMUNICATION SCIENCES – ALASSANE OUATTARA UNIVERSITY - BOUAKE (2021 – 2022)

BACHELOR'S DEGREE in COMMUNICATION SCIENCES – ALASSANE OUATTARA UNIVERSITY - BOUAKE (2020 – 2021)

A2 BACCALAUREATE in LITERARY STUDIES – LYCEE MIXTE 1 (MIXED HIGH SCHOOL 1) - YAMOUSSOUKRO (2017 – 2017)