Michtell Lima

trategic Supply Chain Leader with progressive experience across Machinery (Kärcher), Healthcare, and FMCG (Cargill, Mondelez).

Subject Matter

Expert in Integrated Business Planning (IBP) and end-to-end optimization. Proven track record of delivering multi-million dollar savings and scaling operations by up to 50%. Expert in aligning financial goals with operational execution in high-complexity environments.

Karcher – Santiago, Chile Supply Chain Lead | Feb 2020 – Present

Orchestrated the regional supply chain strategy, consistently hitting 95% of annual budget targets and outperforming service level KPIs by 6% for three consecutive years.

Drove the implementation of the S&OP process, improving forecast accuracy by 10% across all sales channels.

Spearheaded spare parts inventory reduction initiatives, significantly enhancing Service Level Agreements (SLA) for authorized service partners.

Managed the relationship with the 3PL operator, optimizing logistics costs and reducing operational expenses by 1% for 2 consecutive years.

Designed and completed a seamless 3PL provider transition with zero business disruption, achieving a 5% reduction in total logistics costs and optimizing the distribution network.

Strengthened logistics alliances with key Chilean retail clients such as SODIMAC, Easy, Falabella, and Mercado Libre, improving OTIF to 90%.

Chemtreat / Agusin – Santiago, Chile Senior Supply Chain Planner | Feb 2019 – Feb 2020

Led strategic portfolio management and new product launch projects, ensuring availability.

Established inventory policies that reduced holding costs by 20% and increased inventory turnover by 2.5 times annually.

Optimized the Master Production Schedule (MPS), resulting in a significant reduction of production changeover times

Reduced obsolete and slow-moving (E&O) inventory by 20%, releasing $520,000 USD in working capital.

HBC Latina – Santiago, Chile Supply Chain Head | May 2017 – Feb 2019 (Importer and Distributor for brands such as P&G, Braun, Revlon, Clorox)

Directed supply chain operations, including demand planning and foreign trade for a portfolio of consumer goods brands.

Executed logistics network optimization projects that reduced operational costs by 15% and improved delivery times by 10%.

Managed relationships with logistics operators, customs brokers, and freight forwarders, ensuring an efficient import flow.

Scaled business operations to support 50% revenue growth within 2 years through a redesigned logistics network.

Cargill Foods – Venezuela Head of Supply Chain Planning | Apr 2014 – Mar 2017

Managed MRP, S&OP, and IBP planning processes for raw materials and finished products, crucial for food safety and traceability.

Directed the supply chain for 5 production plants and 2 distribution centers, ensuring proper cold chain management.

Implemented Oracle JD Edwards Supply Chain and Manufacturing modules, optimizing production planning.

Led inventory analysis that increased turnover and reduced holding costs by 10%.

Cargill Foods - Venezuela Customer Service Coordinator | Jun 2011 – Mar 2014

Streamlined the end-to-end Order-to-Cash (O2C) cycle, achieving a 95% OTIF rate and enhancing customer satisfaction across industrial and retail sectors.

Led the resolution of complex claims from industrial and retail clients, reducing response time by 50%.

Fostered strategic alliances with key food sector clients such as Bimbo, Nestlé, Kraft, and Pepsico, through collaborative business reviews.

Led the creation of the Customer Service department and Call Center.

Mondelez (Kraft Foods) – Venezuela Customer Supply Coordinator | Jun 2006 – Jun 2011

Led the project of DC rationalization with savings around USD 2,5 MM in inventory reduction.

Designed and implemented collaborative inventory programs (CMI/VMI) with key clients in the modern and traditional channels.

Led the negotiation of logistics agreements, securing 12% savings and improving service conditions.

Drove the adoption of EDI technology with major retailers, automating 50% of the order process.

Kraft Foods , Venezuela Logistics Head | Oct 2003 – Jun 2006

Directed operations of a key distribution center, implementing logistics strategies that consolidated operations and reduced operational costs by 12%.

Managed the Distribution Requirements Planning (DRP) process and played a key role in the implementation of a new Warehouse Management System (WMS).

Ensured compliance with distribution center Key Performance Indicators (KPIs), including delivery times, inventory accuracy, and productivity.

Diploma of Artificial intelligence for business leaders - Pontificia Universidad Catolica de Chile

Postgraduate Degree in Management, Logistics Specialization – Universidad Tecnológica del Centro

Industrial Engineer – Universidad Católica Andrés Bello.