Nicolás Valenzuela

Data, Analytics and AI leader with experience in financial services, connecting business strategy, technology and data to drive commercial impact. Experienced in building data capabilities, leading multidisciplinary teams and translating complex business problems into analytical solutions. Focused on leading broader Data organizations and positioning Data as a strategic capability for the business.

Data, Analytics, AI & Commercial Effectiveness across Global Markets, Treasury and IFIs at BANCO DE CRÉDITO E INVERSIONES (2023-01 – Present)

• Built a data-driven commercial effectiveness capability for 15 Global Markets operators, replacing ad-hoc Excel-based campaigns with systematic, insight-driven targeting, with payment-order cross-selling increasing 10% over the first two months.
• Lead three multidisciplinary teams across data ingestion, analytics and digital product development, setting priorities and roadmaps across internal and external teams totaling 18 professionals.
• Lead the deployment of AI-powered analytics solutions across the sales team, enabling them to access and interact with business data and insights.
• Business Owner for Finance Data Governance, representing the business in the definition, prioritization and governance of critical data; presented Finance initiatives twice at BCI's semiannual Data Stewards Forum.
• Built and manage the Finance data environment in Azure, integrating multiple data sources and automated workflows to support analytics and reporting across the Division.
• Led the development of FAST, a digital product that enables Global Markets operators to manage their client portfolios through data-driven insights and tools.

Senior Business Intelligence & Business Analytics Analyst | Retail Banking at Scotiabank (2021-01 – 2023-12)

• Developed customer propensity classification models as part of the bank's Advanced Analytics team, applying machine learning to identify commercial opportunities.
• Partnered with business teams through performance reporting and analysis, explaining key metrics and their drivers to support decision-making.

Business Analyst – Vielco at Grupo Vielva (2020-01 – 2021-12)

• Developed a proposal to redesign the WMS ticket management process for Vielco's warehouse; the resulting workflow is currently in use.
• Set up the operational tracking framework for the Corporate Operations area, defining KPIs and SLAs, implementing a workflow for internal and external providers, and reporting monthly performance to the General Manager.

Ingeniero de estudios – Administración y Finanzas at LATAMfit (Smartfit. O2fit – Orangetheory Fitness) (2019-01 – 2020-12)

• Managed CAPEX tracking and execution for Smart Fit Chile's expansion program, supporting the planned doubling of the company's branch network.
• Managed the refund process for 116,000 customers following branch closures during the 2019 social unrest and COVID-19 pandemic.

Industrial Engineering in Industrial Engineering – UNIVERSIDAD DE CHILE (2019-12)