Understanding Contact Permissions

How Contact Permissions Work

BeBee uses a layered permission system to balance open communication with user privacy. Everyone can send messages through the platform, but direct contact information -- phone numbers, WhatsApp, and email addresses -- is only revealed after specific conditions are met.

The Two Requirements

To see another user's direct contact details, both of the following must be true:

1. A connection exists between you. This happens when:

- You apply to their job posting (or they apply to yours). - You submit a service proposal to their request (or they submit one to yours).

1. You have a premium subscription. Premium or Premium Plus members can view contact details once a connection is established.

Without both conditions met, the "Send Message" button is your primary way to reach someone -- and it always routes through BeBee's messaging system.

What Each Tier Can See

| Action | Free | Premium | Premium Plus |
|---|---|---|---|
| Send BeBee messages | Yes | Yes | Yes |
| View profile information | Yes | Yes | Yes |
| See phone/WhatsApp (after connection) | No | Yes | Yes |
| See email (after connection) | No | Yes | Yes |

Why This System Exists

• Privacy first. Users control when their personal contact details are shared. No one's phone number is visible to strangers.
• Spam prevention. By requiring a genuine connection (application or proposal), BeBee ensures that only relevant parties gain access to direct contact methods.
• Safe first contact. The "Send Message" button always goes through BeBee messaging, giving both parties a record of the conversation and the ability to respond on their own terms.

Tips

• Complete your profile. Add your phone number, WhatsApp, and email in your account settings so connected users with premium can reach you through their preferred channel.
• Start with messaging. Even if you have premium, sending a BeBee message first is good etiquette before calling or texting.
• Upgrade when you need it. If you are actively hiring or seeking services and need to contact candidates directly, a premium subscription unlocks those details instantly for all your existing connections.