Account Manager 客户经理

该职位来源于猎聘 Roles and Responsibilities:

• Develop and propose bi-annual business plans for the territory, focusing on quarterly and annual sales objectives in accordance with overall Sales and Marketing plans
• Develop and maintain business relationships with current and prospective customers within the territory
• Locate new potential customers via prospecting, cold calling and setting up appointments with key decision makers
• Follow up on new leads and referrals generated through marketing activities
• Prepare price quotations, discounts and custom requests at the customers’ request
• Attend conferences, trade shows and seminars as required
• Develop and maintain deep product knowledge so as to be able to sell consultatively and make recommendations to prospects and clients on solutions that best meet their research needs
• Provide exceptional customer service and technical support
• Liaise with Technical Support staff regarding difficult customer queries
• Document all communications and customer interactions in CRM database (SFDC)
• Provide feedback from the field to Sales Management about market dynamics, product performance, competition and market potential
• Prepare proposals to respond to requests for custom orders

Qualifications

• BSc, MSc or PhD in Hematology, Immunology, Molecular Biology or an allied science
• Excellent communication and interpersonal skills
• Strong time management and organizational skills
• Ability to work effectively both independently and as part of a dynamic team
• Sales experience and additional languages would be assets
• Must be legally eligible to work in China on an ongoing basis