Associate Director, Software Engineering

Some Careers Have More Impact Than Others.

If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

We are currently seeking an experienced professional to join our team in the role of Associate Director, Software Engineering.

Business: IWPB Technology

Principal Responsibilities

• Manage complicated, cross-platform production issues involving Operating Systems, Networking and Databases, including services hosted on external platforms.
• Operate and continuously improve monitoring and alerting, and support incident response and service restoration.
• Support and improve CI/CD pipelines and release processes, embedding DevSecOps principles into operational workflows.
• Agree and develop SLOs/SLIs across engineering teams and with Product Owners, and use them to drive reliability improvements.
• Engage in new features and builds at inception to ensure operability, stability, and delivery quality before go-live.
• Build and maintain application & infrastructure performance tooling, and take steps to improve overall production stability.
• Develop and enhance the existing observability tooling stack (logs/metrics/traces) to improve detection and diagnosis.
• Contribute to the wider bank community to share technology, run trials on new tools, and scale successful practices.

Requirements

• Experience in IT Operations / Production Support / Reliability Engineering
• Solid track record delivering agile projects at scale, ideally in FinTechs or Investment Banks (IBs).
• Ability to drive operational improvements and influence change in a complex technical environment.
• Experience building and configuring monitoring/alerting, e.g. AppDynamics, Geneos, Datadog, Splunk, AWS CloudWatch.
• Software engineering experience (the original template stated 2 years) in one or more of: Python, Java, C/C , Ruby, JavaScript, with a focus on automation/tooling.
• Experience developing or operating enterprise technology in the cloud: AWS, GCP, Azure, ACS.
• Knowledge on tools and software including Grafana, Docker, OpenAI, Jenkins, Ansible, Puppet, Google Stack Driver
• Fluent in Mandarin and English.

You’ll achieve more when you join HSBC.

HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued By HSBC Software Development (GuangDong) Limited Xian Branch