Facilities Assistant

Key Responsibilities

Asset Management：

• Asset Lifecycle Management: Manage the full lifecycle of client assets (FF&E, equipment, appliances). Ensure timely registration of new assets （within 3 working days）, track status changes, and handle disposal procedures.；
• Process &
  • Compliance: Develop and implement approved asset management workflows. Ensure strict compliance with local regulations and client policies, utilizing barcode tracking technology for accurate data integrity and system security.

• Inventory &
  • Auditing: Conduct annual physical inventory counts to ensure reconciliation between records, tags, and physical assets (账、卡、物相符). Maintain comprehensive asset archives and detailed ledgers for audit readiness.

• Policy Optimization &
  • Reporting: Establish and refine policies for asset storage, usage, and lending to maximize asset utility. Perform regular inspections, generate variance reports, and escalate issues to relevant stakeholders.

Administrative &

• Operations Support：

• Provide administrative support to the Client, including drafting correspondence, managing daily operations. Handle routine office tasks such as printing, copying, filing, and document binding.
• Provide professional bilingual (Chinese/English) guided tours for visitors, showcasing the facility’s features and operational standards
• Prepare monthly operation reports and other ad-hoc reports related to the scope of responsibilities, ensuring data accuracy and timely submission
• Assist with departmental data organization and archival work. Perform other duties as assigned by the line manager

Required Knowledge and Skills

• Expert proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Proven experience in creating high-quality bilingual (Chinese/English) reports and presentations with strong aesthetic sensibility. Possesses excellent writing skills and the ability to produce professional, polished content
• Excellent oral and written communication skills in both Chinese and English
• Meticulous and detail-oriented with strong comprehension and summarization skills. Agile thinkers with a strong sense of responsibility, high execution capability, and strict adherence to confidentiality protocols.
• Strong logical thinking, data analysis, and forecasting abilities. Excellent organizational, coordination, and interpersonal skills with a collaborative team spirit. Proficient in managing business relationships and executing corporate events
• Quick learner with the ability to react swiftly to changing situations. Capable of handling tasks independently, efficiently, and promptly. Strong time management skills and the ability to perform well under pressure.

Qualifications and Education

• Bachelor’s degree in FM, Administration, Logistics, or a related field.
• Experience in asset management, facility operations within a corporate environment or professional services firm (e.g., IFM provider).

  Experience in managing FF&E (Furniture, Fixtures, and Equipment) is highly preferred.

• Good command of Microsoft office software.
• Previous exposure to a multicultural environment.