Facilities Coordinator

工作职责:

Duties & Responsibilities To deliver high quality;prompt and courteous Facility Management services in support of Client's business needs in a safe working environment.

Facility management

Ø Assist to monitor the Office Facilities & Critical Environment

Ø Assist to report and schedule contractors for preventative maintenance to limit the downtime for all critical equipment.

Ø Assist to deal with emergency and arrange ad-hoc repair

Ø To follow established escalation procedures and incident reporting procedures

Ø Update and maintain data in the work order System and other Facility Management system

• Office equipment & environment management

Ø Assist FM/FO to ensure all office equipment;including photocopiers;fax machines;paper shedders etc. are in good working order and consumables are replenish timely

Ø Assist FM/FO to ensure a good office environment;including arranging office ad-hoc repair;monitoring landscaping service and cleaning service

Ø Assist in conducting regular workplace health and safety inspections to identify potential hazards.

Ø Assist in organizing fire drills and fire safety training

Ø Ensure compliance with local regulatory requirements regarding workplace safety and environmental standards

Ø Conduct periodic inventory checks for office supplies;pantry items;and emergency kits to prevent stockouts

Ø Coordinate the disposal or recycling of obsolete assets in accordance with company policies

Vendor management

Ø To assist client/FM to bid the contractors.

Ø Understand clients' needs.

Ø Assist to evaluate the contractors’ service performance.

• Customer Service / Client Relationships

Ø To arrange office soft service. To purchase office consumption (paper;stationery and pantry stuff etc.) and deal with printing materials. To report and submit purchase request for client approval;purchase from approved supplier and ensure they are delivery on time with accurate quantity.

Ø To handle confidential document destruction and document archiving.

Ø Keep good communication with clients.

Ø Coordinate and support Global Souring in related purchasing & services.

Ø Ensured Key Operations Procedures are followed to ensure service standards are maintained

Ø Provide on-site support for internal events or client visits to ensure smooth operations

Payment/ billing management

Ø Assist to receive and verify the monthly statement. Allocate the expenses and prepare reports to client.

Ø To assist client/FM to do accrual.

Ø To assist update premise pool/general pool allocation key on monthly basis.

Space management

Ø Assist to provide daily seat occupancy to support space management on monthly basis.

Ø Assisted FM team to seek ways to constantly reduce costs and improve operational standards

Ø Keep good communication with landlord and have the monthly meeting with Landlord.

Ø To assist client/FM to do report work;including monthly report and CEM KPI review etc.

Ø Supervise the receptionist;tealady and security guards

Ø Back up receptionist when necessary (during lunch time and leave)

Ø Assist client/FM to do restacking or relocation of staff.

Ø Any other duties assigned by the client / FM.

Ø Monitor energy consumption patterns and assist in implementing energy-saving initiatives.

Ø Client satisfaction

General Requirements

University degree

• Relevant experience in managing facilities preferred
• Strong interpersonal and communication skills
• Proficiency in English (spoken and written)

任职条件:

Same as above