FAE技术支持工程师

该职位来源于猎聘 Responsibilities:

• Drive adoption and engagement of edgeRX products by becoming a champion for the product.
• Engage with customers both on-site and virtually to understand their needs and help them integrate edgeRX products into their workflow.
• Work closely with product management, machine learning engineering, and software engineering teams to ensure the product is meeting customer needs and driving business growth.
• Identify new use cases and build demo applications for edgeRX products.
• Develop and conduct on-site and virtual training workshops to educate users on how to use edgeRX products.
• Develop and manage demo videos, user documentation, and blogs to support user adoption.
• Support customers during implementation of edgeRX Machine Learning products by understanding context, identifying sensor placement, collecting and analyzing data. Qualifications:

Bachelor’s degree or above

• +3 years of experience of embedded system design and Tiny ML solution deployment
• Strong analytical and problem-solving skills, with the ability to navigate complex, open-ended problems.
• Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
• Familiarity with sensor data and the challenges of working with it.
• Experience with product management tools (Jira, Confluence, GitHub, Hubspot) and methodologies, including creating PRDs, user stories, and wireframes.
• Passion for emerging technologies and their potential to drive innovation and growth.
• Domestic and international travel required up to 70%.
• Fluent English communication is must have.