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Intern

Customer Service
TE 中国
常州-无锡-苏州地区, 中国1个月前
全职

职位描述

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.

Job Overview

Assists with basic office tasks and clerical duties, supporting day-to-day office functions and administrative requirements.

Job Requirements

Key Responsibilities

Process Execution &

  • Operational Support

  • Support end-to-end contract processing activities within PSC scope, including contract creation, validation, execution, and repository maintenance
  • Manage and maintain e-Catalogues in ERP systems, ensuring accuracy, completeness, and timely updates
  • Ensure compliance with procurement policies, procedures, and audit requirements
  • Perform data validation and quality checks for procurement-related data and content

System &

  • Process Support

  • Act as a key support for e-Catalogue-related PR/PO issues, including troubleshooting user issues and ensuring correct catalog usage
  • Support procurement systems (e.g., SAP, e-Catalogue platforms, DocuSign COUPA-Aquiire, ServiceNOW, or similar tools) in collaboration with IT and procurement teams
  • Identify process gaps and inefficiencies and contribute to continuous improvement initiatives
  • Support testing and implementation of system or process changes when required

User Support &

  • Training

  • Act as a point of contact for user inquiries related to procurement processes, contracts, and e-Catalogues
  • Provide timely and effective resolution to user queries with a defined SLA response time within 2 working days
  • Develop and deliver user training sessions and materials (guides, SOPs, FAQs, etc.)
  • Promote best practices and proper usage of procurement tools and processes

Collaboration &

  • Continuous Improvement

  • Work closely with global Procurement teams, Legal, IT, and vendors to resolve issues and improve process efficiency
  • Support the development and maintenance of Standard Operating Procedures (SOPs)
  • Contribute to process standardization and automation initiatives
  • Support internal reporting and tracking of operational metrics where applicable

Qualifications

  • Bachelor’s degree in business administration, Supply Chain, Finance, or related field
  • Familiarity with SAP PR/PO processes and sourcing workflows, particularly in an e-Catalogue-enabled environment
  • Experience with e-Catalogue management and/or contract administration is highly preferred
  • Experience working in a multinational or shared service environment is preferred

Language Requirements

  • Fluency in English and Chinese (Mandarin) – both written and spoken is mandatory
  • Japanese language skills are a strong plus

Technical Skills

  • Experience with SAP (PR/PO), COUPA, S/4HANA preferred
  • Familiarity with procurement tools such as e-Catalogue platforms, DocuSign or equivalent
  • Proficiency in MS Office (Excel, PowerPoint, Outlook)
  • Strong data handling and analytical skills

Business Competencies

  • Strong attention to detail and process discipline
  • Fast learner with ability to quickly absorb new systems, processes, and tasks
  • Agile and flexible mindset, able to adapt to evolving priorities and business needs
  • Ability to work effectively under pressure and manage multiple priorities in a fast-paced or ambiguous environment
  • Strong sense of ownership and accountability, with willingness to actively support team and manager objectives
  • Problem-solving mindset with a proactive and solution-oriented approach

What Your Background Should Look Like

Typically requires 1-2 years of related work experience. Completion of high school, vocational training, or equivalent is preferred.

Competencies

Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

Keywords
monthsOfExperience: 12Microsoft ExcelMicrosoft OfficeMicrosoft PowerPoint

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