快递营运管理经理（澳大利亚）

1.

Daily Operations

Management 日常运营管理 Oversee and participate in daily operational activities, ensuring smooth execution of logistics and warehouse processes. 监督并参与日常运营活动，确保物流和仓储流程的顺利执行。 Review operational data and generate performance reports. 审查运营数据并生成绩效报告。 Monitor service levels, shipment timelines, and issue resolution. 监控服务水平、运输时间线及问题解决情况。 Step in to resolve complex operational issues when necessary. 在必要时介入解决复杂的运营问题。 2. Team Management 团队管理 Directly manage and support a team. 直接管理并支持团队。 Allocate tasks and set clear performance expectations. 分配任务并设定明确的绩效期望。 Conduct regular team meetings and performance reviews. 定期召开团队会议和绩效评估。 Provide coaching and hands-on training to improve team capability. 提供辅导和实践培训以提升团队能力。 3. Financial & Cost Control 财务与成本控制 Manage operational budgets and cost structures. 管理运营预算和成本结构。 Identify cost-saving opportunities while maintaining service quality. 在保持服务质量的同时，识别节约成本的机会。 4.

Process

Improvement & Execution 流程改进与执行 Identify operational bottlenecks and implement practical improvements. 识别运营瓶颈并实施切实可行的改进措施。 Standardize procedures and ensure warehouse operations comply with SOPs. 标准化操作流程，确保仓储运营符合标准作业程序（SOP）。 Improve reporting accuracy and operational visibility. 提高报告准确性和运营透明度。 5. Cross-functional Coordination 跨职能协调 Work closely with Sales, Finance, Customer Service, and Warehouse teams. 与销售、财务、客户服务和仓储团队紧密合作。 Support key clients with operational solutions when needed. 在需要时为重要客户提供运营解决方案支持。 Ensure communication between departments is timely and effective. 确保部门之间的沟通及时有效。 Job Requirements 任职要求 5 years experience in logistics / freight forwarding / courier / e-commerce fulfilment operations 5年以上物流/货运代理/快递/电商履约运营经验 Previous team leadership experience 具备团队领导经验 Strong analytical skills with experience in reporting 较强的分析能力，具备报告相关经验 Hands-on, problem-solving mindset 务实动手、以解决问题为导向的思维方式 Ability to work in a fast-paced operational environment 能够在快节奏的运营环境中工作 Have excellent English speaking skills 有优秀的英文沟通技能