Manager, Operations Program

A Career at HARMAN Lifestyle

We’re a global, multi-disciplinary team that’s putting the innovative power of technology to work and transforming tomorrow. As a member of HARMAN Lifestyle, you connect consumers with the power of superior sound.

• Contribute your talents to high-end, esteemed brands like JBL, Mark Levinson, Revel, Denon, and Bowers & Wilkins.
• Unite your passion for audio innovation with high-tech product development.
• Create pitch-perfect, cutting-edge technology that elevates the listening experience.

What You’ll Be Part Of

• Support Supply Chain team with material readiness planning, tooling and factory capacity planning, and SOP ramp up plans to ensure suppliers deliver to demand forecasts and schedule at NPI SOP launch.

How You’ll Make An Impact

• Specify requirements to ODM/CM suppliers and Tier 2 suppliers for Material Readiness, Tooling and Factory Capacity and SOP Ramp UP planning to align new product launch production requirements with customer demand forecasts.
• Partner with Mechanical Engineering and Development and Supplier Quality teams to perform Design for Assembly assessments, First Article Inspection of key mechanical parts and subassemblies, and Capability Studies on mechanical processes (mold injection, CNC, die casting, stamping processes) new programs at DV thru PV stages. Provide mechanical and process improvement recommendations.
• Foster teamwork with engineering project management, product development and supplier quality teams to ensure total alignment of efforts and objectives.
• Collaborate with sourcing, quality, engineering, program management and suppliers to address blocking issues that may delay NPI SOP schedules and or ramp plans due to material and capacity issues.
• Drive resolutions and escalation to supplier and Tier 2 supplier material and capacity issues.
• Communicate and report NPI status to project team on supplier material readiness and capacity planning.
• Advocate product standardization, utilization, and supply chain best practices by utilizing and leveraging distribution, logistical, and operational capabilities.
• Work with Supply Chain, Sourcing and Value Engineering teams to identify potential efficiency improvements and cost reduction opportunities.
• Develop and deploy project/change management plans when 1) an existing product is transferred to a new/different supplier and 2) Material EOL, Component Change, and or Component Substitutions are made. Leverage and coordinate the Harman cross-functional team resources to execute plans.
• Support Harman cross-functional teams on projects related to changes or modifications to existing product designs and or factory processes as a result of Value Engineering, quality and or compliance and regulatory considerations.
• Ensure that any of the above changes are effectively implemented at ODM/CM suppliers and Tier 2 suppliers.

What Makes You A Strong Fit

• BSEE / BSME.
• 7 years in supply chain/ supplier management with proven and significant results.
• Headphone manufacturing experience is an advantage;
• Strong hands-on knowledge in the use of quality tools and methods; Six Sigma preferred.
• Strong electronics background in audio/video technology and manufacturing processes.
• Proficiency in production process control and cosmetic and finish requirements.
• Proven interpersonal, communication, and influence skills.
• Excellent bilingual ability in Chinese and English, verbal and written.
• Customer focus with urgency, responsiveness and initiative to action.
• Data and fact driven with strong analytical skills.
• Results driven and strives to meeting or exceeding goals and objectives.
• Strong team player and builds trust and confidence with direct reports, internal teams and suppliers.

Bonus Points if You Have

• Graduate degree preferred.
• Black Belt / Lean Expert certification preferred.
• Experience with ISO standards and supplier quality auditing.
• Strong background in Statistical Process Control, capability analysis (Cp, Cpk), Process FMEA.

Things To Know

• Willingness to travel.
• Willingness to work in an office.

What You Can Expect

• A hybrid work environment that balances flexibility with in-person collaboration, with most office-based roles onsite four days a week.
• Access to employee discounts on HARMAN and Samsung products (including JBL, Harman / Kardon, AKG, and others)
• Learning and development opportunities through our award-winning HARMAN University programs
• Wellness benefits designed to support your overall well-being

Tuition reimbursement support

• Access to the HARMAN campus fitness center and cafeteria, where available
• An inclusive and diverse work environment that supports both your professional and personal development

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You Belong Here

HARMAN is committed to making every employee feel welcomed, valued, and empowered. No matter what role you play, we encourage you to share your ideas, voice your distinct perspective, and bring your whole self with you – all within a support-minded culture that celebrates what makes each of us unique. We also recognize that learning is a lifelong pursuit and want you to flourish.

We proudly offer added opportunities for training, development, and continuing education, further empowering you to live the career you want.

About HARMAN: Where Innovation Unleashes Next-Level Technology

Ever since the 1920s, we’ve been amplifying the sense of sound. Today, that legacy endures, with integrated technology platforms that make the world smarter, safer, and more connected.

Across automotive, lifestyle, and digital transformation solutions, we create innovative technologies that turn ordinary moments into extraordinary experiences. Our renowned automotive and lifestyle solutions can be found everywhere, from the music we play in our cars and homes to venues that feature today’s most sought-after performers, while our digital transformation solutions serve humanity by addressing the world’s ever-evolving needs and demands. Marketing our award-winning portfolio under 16 iconic brands, such as JBL, Mark Levinson, and Revel, we set ourselves apart by exceeding the highest engineering and design standards for our customers, our partners and each other.

If you’re ready to innovate and do work that makes a lasting impact, join our talent community today!

Important Notice: Recruitment Scams

Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com', ‘@careers.harman.com’ or ‘harmanglobal.avature.net’ email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in one of the above email domains about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com.

HARMAN is proud to be an Equal Opportunity employer. HARMAN strives to hire the best qualified candidates and is committed to building a workforce representative of the diverse marketplaces and communities of our global colleagues and customers. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

HARMAN attracts, hires, and develops employees based on merit, qualifications and job-related performance.(www.harman.com)