(PMS) Application Manager

该职位来源于猎聘 Particle Measuring Systems partners with clean manufacturers around the world to help meet regulatory requirements, improve product yield, and maintain process integrity. With a local presence in every major market, we deliver contamination monitoring solutions for particles and molecules across air, gas, chemicals, and deionized water, along with active air microbial samplers.

Purpose: The primary mission is to ensure pre and post-sales technical support for customers of the Electronics Division. The next is to develop particle and contamination monitoring solutions to help customers to solve yield problems in the semiconductor to identify future business opportunities.

Main Responsibilities: Pre-sales technical support:

• Work with the sales team to provide product presentations and technical discussions to understand customers' needs.
• Prepare and execute product demonstrations (Demo); conduct competitive head-to-head evaluations
• Review the technical risk, the probability of success, and application initiatives' implementation plans to maximize success and resource efficiency.
• Develop new applications (e.g., new materials/use cases/features, etc.)
• Write technical notes and conduct customers’ presentations on industry webinars Post-sales technical support:
• Collaborate with the sales/service team to deploy product commissioning and installation at customer sites to ensure smooth running. Ensure customers have the right adoption.
• Troubleshoot complex product/process/site-related issues affecting product performance and assist customers in improving existing monitor/control methodology.
• Supervise and comply with EHS (Environmental, Health, and Safety) policies and procedures set forth by the government, industry, customer, and company. Qualifications:
• The candidate requires a bachelor's degree in Physics, Semiconductor, Chemistry, Materials or related fields. Advanced degrees (Master's, Ph.D.) would be a plus.
• Experienced candidate (min 5 years) with relevant backgrounds/skills in the semiconductor, chemical distribution/ultra-pure-water/gas delivery systems/factory facility/facility monitoring systems (FMS)/ as the relative technical roles (e.g., applications/control/process/equipment engineer or management, etc.) is welcome to apply.
• Strong verbal, presentation and documentation in English and Chinese is a must. Fluency in other languages is a plus. Problem-solving skills are required.
• A proven track record of cross-functional and cross-cultural achievement is a plus.
• Excellent project management and interpersonal communication skills with customers and peer groups to generate positive influences are essential traits to be successful in this role.
• Be a self-driven and independent contributor while being a strong team player.