客户质量经理Quality Manager

该职位来源于猎聘 Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Our products help to enable the electronics revolution and remain a key enabler for all the major Tier 1 OEMs globally.

About the Role We are currently seeking a Customer Quality Manager(HSIO Cables)to join our team, The position will require a high level of direct customer interaction, both on-site with Amphenol's regional manufacturing facilities and at customer and contract manufacturer locations across China and Northern Vietnam.

Responsibilities Responsible for managing all quality related aspects of customer relationships, including corrective action processes.

• This person will be the primary contact for customers regarding quality concerns, and the required improvement plans that Amphenol needs to drive to address those concerns.
• Lead efforts to address and resolve customer quality issues in collaboration with internal teams across the Nantong, Shanghai, and Hanoi facilities.
• Drive customer quality related communication and presentations.
• Monitor and analyze quality related data with site level quality engineers or quality managers and make recommendations for improvement activities at all manufacturing locations in the region, driving measurable results aligned to business level goals.
• Manage customer quality requirements through documentation review, process capability/control review with manufacturing locations, and participating in development engineering phase gate management review activities.
• Responsible for business unit level customer quality metrics and improvement initiatives; involves monthly reporting and review with the BU leadership team.
• Develop and implement quality training initiatives for customers and their respective programs.
• Perform initial and ongoing assessment of quality events at OEM / CM facilities as required, with a primary focus on customer requirements in APAC.
• Travel up to 35%, and as needed, primarily within the Nantong, Shanghai, Hanoi manufacturing corridors, with occasional travel to other Amphenol and customer sites. Qualifications
• BS in Engineering, or an equivalent mix of education and experience.
• 10+ years of experience in manufacturing operations.
• Quality management experience with strong customer focus, people manager, and leadership skills.
• Ability to coach, train and develop a team.
• Working knowledge and proven leadership in continuous improvement activities and formal quality management programs (DMAIC and 8D).
• Six Sigma Green Belt or Black Belt (preferred).
• Ability to interpret product documentation, technical drawings, specifications, and related quality requirements.
• Knowledgeable in semiconductor and interconnect industry manufacturing processes and standards.
• Excellent communication and customer interface skills.
• Fluent in Mandarin Chinese, with strong business-level English; comfortable operating across customer and site teams throughout the Nantong, Shanghai, and Hanoi region.