Support jobs in Wuhan

Lumentum

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us! Lumentum正在扩大中国的客户支持团队，并寻求一名技术人员在以客户为中

*Job Description EUC H&F Engineer** 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support) Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications. Good customer handling skill and prior experience in Concierge (VIP Users) s

Overview We are seeking enthusiastic and customer-focused individuals to join our team as *Customer Service Representatives (Mandarin-speaking)** . In this role, you will be the first point of contact for our customers, delivering exceptional service through *email, live chat, and phone calls** . Yo

*Job Description EUC H&F Engineer** 3-4 years of experience in EUC H&F Support. (End User Compute – Deskside Support) Support and troubleshooting of Windows 10 & 11 Operating system, Microsoft O365 applications. Good customer handling skill and prior experience in Concierge (VIP Users) s

Novartis

### **Summary** 通过与客户、生产中心和其他内部部门进行互动，支持端到端订单管理流程，以确保所有订单都能实现及时高效执行。 负责关键销售协调活动的销售支持专家。 随时接受下一级经理的监督和支持。 ### **About the Role** Major Accountabilities ~ 使用相关系统及时进行订单管理。 ~ 对中心到中心的物料转移订单进行手动订单输入。 ~ 签发贷方和借方票据。 ~ 监视电子邮件收件箱，以确保及时准确地答复客户有关订单状态、发货日期、产品可用性和延期订单的查询 ~ 对系统中手动输入的订单执行订单确认和入站系统预订。 ~ 作为公司各部门的联络人，并

KONE

Collaboration with sales: • Responsible for finding optimal technical solutions to meet the customer’s needs for non-standard and modernisation cases • Ensures clarity on the solution’s scope, including KONE and possible third-party offerings • Participates in customer meetings and answers customers

We are looking for MES/Scada Support Analyst I for Lifetec in Wuhan location. Your Tasks Service Manager responsibilities in the region. Work in partnership with Production Divisional leaders, IT Infrastructure and other IT P&Q areas to provision and run operational services for all Production s

*该职位来源于猎聘 Responsibility** Catch & Dispatch tickets Monitor Solarwind & Azure alerts, start escalation process for high priority alerts Requirements: Good command in English language, listening, spoken and written; Strong communication and interpersonal skills; Excellent Service Awareness; I