行政副经理(SAP)
Customer Service
威孚商务信息咨询(上海)有限公司上海-黄浦区, 中国¥10,000 - ¥15,000 /月2周前
职位描述
Key Responsibilities: 1. Provide centralized support for a high volume of SAP-related system, data and operational workflows, ensuring timely and accurate processing.
- Handle and coordinate requests across SAP, CRM and OA systems, maintaining accuracy and completeness throughout the approval and submission processes.
- Perform multiple checkpoints and validations to ensure the correctness of system entries, supporting documents and process submissions.
- Support budget and expenditure-related processes, with strong awareness of cost control, expense management and potential savings opportunities.
- Manage multiple concurrent requests and prioritize tasks effectively according to business urgency and operational requirements.
- Provide operational support across different cities and locations, coordinating closely with local teams and stakeholders to ensure consistent execution.
- Maintain well-organized documentation and records across multiple categories to support operational efficiency, traceability and compliance requirements.
- Support the management of fixed assets, including asset records, allocation, transfer and related administrative processes.
- Coordinate the issuance and handover of consumable items and maintain appropriate supporting records.
- Liaise with external vendors to obtain required documents and supporting information in a timely manner.
- Work closely with internal and external stakeholders to clarify requirements, verify information and ensure accurate communication.
- Provide hands-on support from an on-site operational perspective and proactively investigate details when resolving process or system-related issues.
- Support senior colleagues and managers, including P5 and manager-level resources, when additional operational coverage is required. Identify practical solutions to operational challenges while supporting business-facing activities and requests.
- Apply structured and logical working methods to manage complex and parallel workflows efficiently.
- Contribute to continuous improvement of operational processes, documentation and working practices.
Qualifications: 1. Bachelor’s degree with relevant experience in business operations, administration, finance, procurement or shared services.
- Hands-on experience with SAP; CRM/OA system experience is preferred. Strong logical thinking, service mindset, communication and problem-solving skills.
- Proactive, detail-oriented and able to manage multiple priorities under pressure. Strong time management, documentation and stakeholder coordination skills.
- Cross-city support/management experience is required. 5.
Experience in pharmaceutical, food/FMCG or manufacturing industries is preferred.
- Knowledge of the Hong Kong SAR supply market is a plus.
- Finance knowledge/background is preferred.
Keywords
Traceability
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