System Analyst
职位描述
工作职责:
Role Purpose The TPM System Owner is responsible for the daily operation, support, and continuous improvement of General Mills China’s Trade Promotion Management (TPM) system.
This role ensures the TPM platform effectively supports business processes across Retail, Distribution, Key Account (KA), E-commerce, and Food Service channels, including trade budget and allocation management, promotion planning, execution, settlement, payment, accrual, and reporting. Manage TPM eco system integrations and end-to- end support until close.
The role acts as the key connection point between Sales, Finance, Commercial Excellence, Digital &
- Technology teams, and external partners, ensuring system stability, data accuracy, user adoption, and smooth business operations.
Key Responsibilities
- TPM System Operation &
- Support
Support business users from Sales, Finance, and Customer Development teams on TPM processes
Ensure business processes are correctly executed according to defined SOPs.
- System Enhancement &
- Continuous Improvement
- Coordinate with IT/development teams for enhancements.
- Participate in Functional testing/ Regression testing/User Acceptance Testing (UAT)/Release validation
- Data Quality &
- Reporting
- Monitor key data elements:
- Perform data reconciliation between TPM and connected systems
- Support creation and maintenance of operational reports and dashboards.
- User Training &
- Adoption
- Provide system training and user guidance.
- Collect user feedback and propose improvement opportunities.
- Support new user onboarding.
- Testing &
- Deployment Support
- SAP integration testing
- Go-live preparation
- Hypercare support
- Post-go-live stabilization
- Compliance &
- Controls Support
- Ensure system processes follow:
- Internal / External controls
- SOX requirements
- Approval workflow rules
- Support audit requests related to:
- Trade promotion records
- Settlement transactions
- System access
Experience
3–5 years experience in one or more areas:
- FMCG commercial systems
- Sales operations
- Trade promotion management
- SAP business applications
- Business analyst roles
- Digital transformation projects
Preferred Knowledge Of
- FMCG sales processes
- Retail / KA / Distributor business models
- Trade promotion lifecycle
- Customer agreements
- Promotion settlement processes
- Finance reconciliation
Preferred
- TPM knowledge
- SAP FICO knowledge preferred
- Experience with UAT and system testing
- Basic data analysis skills (Excel / Power BI preferred)
- Understanding of system integrations
- Strong problem-solving skills
- Detail-oriented with strong data accuracy mindset
- Good communication and stakeholder management skills
- Ability to work across Sales, Finance, and IT teams
- Self-driven and comfortable managing multiple priorities
- Fluent Chinese and good English communication skills
- Passionate on new trend with technology
- Intellectual curiosity and creativity
- Deep thinking logic and learning agility
Education
- Bachelor’s degree in:
- Information Systems
- Business Administration
- Supply Chain
- Finance
- Related disciplines
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