Technical Support Engineer

With a passion for life

Join our diverse teams of passionate people and a career that allows you to develop both personally and professionally. At Getinge we exist to make life-saving technology accessible for more people. To make a true difference for our customers – and to save more lives, we need team players, forward thinkers, and game changers.

Are you looking for an inspiring career? You just found it.

Main deliverables and Goals : Create and maintain product manuals and provide technical solutions and other support to SSU’s technical request

Main Responsibilities

• Create and maintain product manuals including User Manual, Installation Manual, Technical Manual, Spare Parts Manual and Recycling Manual.
• Participate new product project development and create product manuals and follow up other service tasks
• Participate engineering changes team to evaluate the changes and update product manuals as well as following up other service tasks
• Edit short service instructions to support SSU’s field issues
• Provide technical solutions to support SSU’s technical request

Assist products technical training

• Other duties assigned by Technical Service Manager

Qualification Requirement

• University education or above, major in mechanical or electrical engineering is expected, electrical engineering and automation is much preferred.
• Technical knowledge of automation, PLC and HMI is much preferred.
• Fluent in oral and written English is much preferred
• Experience of editing product manuals is preferred
• 2~3 years technical support experience of medical device in US/EU Company is preferred

About Us

With a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. The offering includes products and solutions for intensive care, cardiovascular procedures, operating rooms, sterile reprocessing and life science. Getinge employs over 12,000 people worldwide and the products are sold in more than 135 countries.

Reasonable accommodations are available upon request for candidates taking part in all aspects of the selection process.