Ikram Ali

Enthusiastic and adaptable English language teacher with a Bachelor's degree and 120-hour TEFL certification. Over 10 years of experience in customer-facing roles across multiple countries, demonstrating strong communication, cultural awareness, and interpersonal skills. Passionate about creating engaging and supportive learning environments.

Pastry Cook at Horizon North (2025-01 – 2026-01)

• Demonstrate time management and ability to work in fast-paced environments
• Maintain high standards and organization

Member Services Agent at Alberta Motor Association (2024-01 – 2025-01)

• Provided clear communication and problem-solving support to clients
• Explained information clearly and adapted communication styles to meet individual needs

Various Hospitality Roles (2010-01 – 2023-01)

• Developed excellent communication and customer service skills while working with international guests and multicultural teams
• Built strong relationship-building skills through frequent interaction with people from diverse cultural backgrounds
• Maintained professionalism, patience, and adaptability in high-pressure environments

Master of Science in Environmental Governance – University of Freiburg, Germany (2018-01)

Bachelor of Arts in Political Science – University of Alberta, Canada (2010-01)