Kelcey Lin

I am experienced in auditing and operations with a keen eye for detail. Meticulous and perceptive, I ensure efficient workflows and problem-solving. Eager to contribute and grow with your company.

Virtual Analyst at KYC (2024-10 – Present)

Know your customer - Banking | Foreign Comp. (Eur./N.Amer.) | 500-1000 people

• Processes automatically big data, based on defined rules and guidelines
• Corrects data breaches or data discrepancies detected by system based on specific guidelines
• Report bugs in the system
• Conducts research work on the side

Sales Representative / Executive at WANLIAN SECURITIES CO., LTD (2020-01 – 2024-11)

Finance/Investments/Securities

• Use various resources and channels to develop customers, manage customers and maintain outlets
• Actively cooperate with the team to complete the work target and participate in the marketing activities organized by the team and the company
• Provide customers with comprehensive financial services (stocks, funds, wealth management products, etc.)
• User operation: carry out fine classification according to the source channel, risk preference and geographical division of customers, and do a good job in investor education
• Concurrently as a secretary: assist the compliance post in carrying out anti-money laundering related work; assist the comprehensive post in the appropriate management verification of investors
• Check the information changes of institutional account managers, including but not limited to business licenses, identity documents and national credit
• Responsible for the sales departments marketing attendance, performance statistics, training records
• Responsible for the daily reimbursement work of the sales department, including sorting out the reimbursement details and following up the reimbursement progress

Sales Support | Credit Card at CITI (2012-07 – 2018-11)

Banking | Foreign Comp. (Eur./N.Amer.) | 500-1000 people

• Responsible for all card application handling and processing from all sales channels
• Serve as a checker function to screen and examine all application submitted in details
• Coordinate with internal departments to ensure a smooth process
• Provide highest level of services to customers and answer application handling related enquiries
• Work with Card Service Banker and internal departments on card instant issuance request
• Keep abreast with all local regulations, credit guideline and ensure all operational activates comply with all internal and external policies and regulatory requirements
• Be responsible to do all application tracking and reporting
• Generate MIS reports facilitate direct sales follow up on return/deferred applications
• Be responsible for all card related administrative tasks & compliance control activities
• Perform tasks requested by supervisor

DMU at HSBC Electronic Data Processing (Guangdong) Limited (2010-01 – 2012-07)

Banking | Foreign Comp. (Eur./N.Amer.) | 500-1000 people

• Sort out the general ledge of USA
• Correct the mistake between the customers and ATM
• Archives the details of the customers
• Send telegrams to America to apply the access right of the system
• Share the experience with the colleagues in Sri Lanka in order to improve efficiency by E-mail
• Mainly in charge of companies opening account in HK, and other relative services like Internet banking, ATM Card, Phone Banking, Estatement and Direct Advices

Teller | Finance at Guangzhou zhizun huangcheng Restaurant (2009-04 – 2009-12)

Restaurant & Food Services | Private Comp. | 150-500 people

• Responsible for the daily balance work and keeping accounts
• In charge the data entry, statements of business accounting

Bachelor in Administrative Management – Guangzhou National Open University (2020-03 – 2022-07)

Associate in Business English – Guangdong University of Foreign Studies (2011-12 – 2014-12)

High School in High School – Shantou NO.12 Middle School (2004-09 – 2007-06)