Virtual Analyst at KYC (2024-10 – Present)
Know your customer - Banking | Foreign Comp. (Eur./N.Amer.) | 500-1000 people
- Processes automatically big data, based on defined rules and guidelines
- Corrects data breaches or data discrepancies detected by system based on specific guidelines
- Report bugs in the system
- Conducts research work on the side
Sales Representative / Executive at WANLIAN SECURITIES CO., LTD (2020-01 – 2024-11)
Finance/Investments/Securities
- Use various resources and channels to develop customers, manage customers and maintain outlets
- Actively cooperate with the team to complete the work target and participate in the marketing activities organized by the team and the company
- Provide customers with comprehensive financial services (stocks, funds, wealth management products, etc.)
- User operation: carry out fine classification according to the source channel, risk preference and geographical division of customers, and do a good job in investor education
- Concurrently as a secretary: assist the compliance post in carrying out anti-money laundering related work; assist the comprehensive post in the appropriate management verification of investors
- Check the information changes of institutional account managers, including but not limited to business licenses, identity documents and national credit
- Responsible for the sales departments marketing attendance, performance statistics, training records
- Responsible for the daily reimbursement work of the sales department, including sorting out the reimbursement details and following up the reimbursement progress
Sales Support | Credit Card at CITI (2012-07 – 2018-11)
Banking | Foreign Comp. (Eur./N.Amer.) | 500-1000 people
- Responsible for all card application handling and processing from all sales channels
- Serve as a checker function to screen and examine all application submitted in details
- Coordinate with internal departments to ensure a smooth process
- Provide highest level of services to customers and answer application handling related enquiries
- Work with Card Service Banker and internal departments on card instant issuance request
- Keep abreast with all local regulations, credit guideline and ensure all operational activates comply with all internal and external policies and regulatory requirements
- Be responsible to do all application tracking and reporting
- Generate MIS reports facilitate direct sales follow up on return/deferred applications
- Be responsible for all card related administrative tasks & compliance control activities
- Perform tasks requested by supervisor
DMU at HSBC Electronic Data Processing (Guangdong) Limited (2010-01 – 2012-07)
Banking | Foreign Comp. (Eur./N.Amer.) | 500-1000 people
- Sort out the general ledge of USA
- Correct the mistake between the customers and ATM
- Archives the details of the customers
- Send telegrams to America to apply the access right of the system
- Share the experience with the colleagues in Sri Lanka in order to improve efficiency by E-mail
- Mainly in charge of companies opening account in HK, and other relative services like Internet banking, ATM Card, Phone Banking, Estatement and Direct Advices
Teller | Finance at Guangzhou zhizun huangcheng Restaurant (2009-04 – 2009-12)
Restaurant & Food Services | Private Comp. | 150-500 people
- Responsible for the daily balance work and keeping accounts
- In charge the data entry, statements of business accounting
