Ruoyan Hong

Finance graduate passionate about leveraging technology to enhance customer experiences in financial services. Proven track record in client onboarding, relationship management, and digital adoption across insurance and securities sectors.

International Affairs Office of School | Student Assistant Apr 2022 - Mar 2023

• Administrative support and system management: Assist in handling daily administrative affairs of international exchange programs, maintain and update the information database of international exchange programs
• Student consultation and service: Assist in handling students' consultation on international exchange programs, answer questions from international students about academic-related issues such as course examinations, and provide clear interpretation of school rules and operational guidelines
• Activity organisation and coordination: Assist in organising the summer international academic camp, and be responsible for project document writing, volunteer recruitment and other matters
• Information collection and document sorting: Responsible for collecting and sorting out English information materials of international exchange programs, using Word to produce standardised information sorting documents and work briefings, and ensuring the accuracy and format standardisation of information

Southwestern University of Finance and Economics (Sept 2021 – June 2025 )

Bachelor of Economics in Insurance (Bilingual Finance and Accounting Programme)

Relevant Coursework: Corporate Finance, Risk Management & Insurance, Intermediate Financial Accounting, Principles of Management, Economic Law, Excel Applications in Economic Management

Language Proficiency: English (CET-4 Certified), Mandarin (Putonghua Level 2 Grade A - Native)

Class Academic Scholarship Recipient (2024)