Alejandro Garzon Pena

Bilingual professional with a Bachelor's degree in Foreign Languages (English), featuring strong communication skills and extensive experience in interpretation and customer service. Results-oriented with proven ability to work in teams and adapt to multicultural environments. Possesses advanced verbal and written fluency, with a background in technical translation and corporate support.

Bilingual Agent - Foundever de Colombia SAS

(2019-06 - 2026-04)

• Provided support and service to international clients in English.
• Managed inquiries under strict quality standards and specific response timeframes (SLAs).

Collections Advisor - Cobrando SAS

(2016-04 - 2016-06)

• Negotiated and recovered past-due accounts.
• Managed databases and provided direct customer service.

Electrician - Rock A.R. Ingeniería EU

(2011-04 - 2012-11)

• Performed technical maintenance and electrical tasks according to construction schedules.

Translator - Interpreter - Colombian Military Forces

(2010-01 - 2010-10)

• Provided simultaneous and written translation for official documents and communications.

Bachelor of Education in Foreign Languages: English Teacher - Foreign Languages: English - Universidad Minuto de Dios (Uniminuto)

High School Diploma - I.E.D Floridablanca (2008)