General labour at Service Master (2025-02 – Present)
- Installed and utilized polycarbonate barriers to enclose and secure work areas during cleaning and restoration projects.
- Used the Encircle app to document and select contents for restoration or disposal.
- Assisted with material sorting, packing, and organizing for job site efficiency.
- Operated cleaning equipment and tools to meet quality and safety standards.
- Followed workplace safety protocols and company procedures.
- Collaborated with team members to complete projects on time and to the client's satisfaction
Advisor – Customer Service at Toyota Town (2024-03 – 2024-11)
- Receiving work requests along with vehicle keys from the designated point of contact, customer service.
- Opening work orders and assigning work to the Technicians or Detailers
- Cost and close all Repair Orders for which work is completed.
- Perform other tasks, based on management requirements and instructions.
- Process and complete appropriate checklist and warranty registration for the above vehicles
- Create invoices corresponding to the services taken by each client.
Operation Supervisor at Green Maple Environmental (2023-01 – 2024-02)
- Supervising and coordinating the work of janitorial staff, assigning tasks on a daily, weekly, and monthly basis, including performance appraisal and quality control at the end of the service (driving to and from different customer locations around Ontario).
- Ensuring compliance with personnel safety and complete sanitation to guarantee our full customer satisfaction.
- Training and onboarding new staff familiarizing them with cleaning procedures, safety protocols, equipment operation, and expected performance.
- Monitoring inventory and ordering supplies.
Accountant Finance in Housing Projects at Ministry of Housing, City and Territory (2019-07 – 2022-08)
- Inspect accounting books and accounting systems to keep them up to date. Organize and maintain financial records for the issuance of taxes and presentation of financial statements on the dates designated by the national government.
- Assisted in the planning, scheduling, execution, and control of housing projects, ensuring adherence to scope, timeline, and budget.
- Conducted KOM, follow-up project meetings to gather detailed information and requirements and ensure the project alignment with expectations in regard of scope, budget, and deadlines.
- Collaborated with cross-functional teams to identify and resolve project issues and risks.
- Monitored project progress, prepared status reports, and communicated project updates to stakeholders.
- Assisted project managers in the coordination and monitoring of project activities such as assuring processes were well executed, assigning tasks, creating clear and close communication between team members, identifying and assessing risks, and addressing issues that arose during execution.
- Conducted regular status meetings to track project tasks and provide updates to project stakeholders.
Bilingual Supervisor Travel Agency at AVIATUR (2016-07 – 2019-08)
- Advised and supported the management of corporate rate business accounts, and group management, being the direct link with all branch agencies and the main office as with National and International Airlines and Hotels.
- Guarantee the customer's success in regard to accurate information, bookings, cancellations, and refunds in leisure and business travels.
- Coordinated a team of 20 agents to delegate and keep track of day-to-day functions such as bookings, cancellations, refunds any additional charges or fees involved in the transactions.
- Organized and provided accurate and up-to-date information regarding travel destinations, flights, accommodations, visas, travel regulations, and other relevant details.
- Keep myself and the team up to date and trained about new travel regulations, technologies, and trends in the industry.
- identifying and assessing risks, and addressing issues that arose during execution.
- Conducted regular status meetings to track project tasks and provide updates to project stakeholders.
Airline Airport Services Assistant at AVIANCA (2006-10 – 2011-03)
- Inspect airfield conditions to ensure compliance with federal regulatory requirements.
- Anticipate aircraft equipment needs for air evacuation and cargo flight.
- Conduct departure and arrival briefings.
- Collaborate with others to plan flight schedules and air crew assignments.
- Greeting passengers and checking their tickets and passports against the passenger list using computerized systems
- Asking security questions, allocating seats, and giving out boarding cards and luggage labels
- Weighing luggage and charging the passenger extra if the luggage is overweight.
- Directing passengers through security and departures
- Giving flight information and directing passengers to departure gates
- Dealing with issues from delayed, cancelled or missed flights.
- Checking boarding passes at the departure gate.
- Escorting people who require assistance and unaccompanied children.
- Making announcements on the public address system.
Accountant at Zuleta Associates Inc (2024-11 – 2025-02)
Volunteer Experience
- Preparation and filing of personal (T1) and corporate (T2) tax returns.
- Knowledge of CRA tax regulations and Canadian tax laws.
- Proficient in tax software TaxCycle
- Filing of HST/GST, T4, T5, and other tax forms.
- Tax planning and advisory services for individuals and businesses.
- Resolution of tax issues and communication with the CRA.
- Knowledge of business structures and tax benefits
