Carlos A Marin

Highly organized and proactive Executive Assistant with 3+ years providing comprehensive administrative support to senior leadership. Proven ability to manage complex executive calendars, coordinate internal and external communications, prepare reports and briefing materials, and handle confidential information with the utmost discretion. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace, HubSpot CRM, and project management tools.

C2 English proficiency (EF SET certified 78/100), fully bilingual EN/ES, available full-time and PST/EST aligned.

Executive Assistant & Operations Partner at Eventos LS (2022-05 – Present)

• Executive Calendar Management: Managed complex schedules for senior leadership across Google Calendar, Outlook, and Calendly — zero conflicts, 100% on-time coordination of meetings, appointments, and travel arrangements.
• Communications Coordination: Primary point of contact for internal teams, clients, and external stakeholders; drafted, screened, and prioritized all correspondence with a self-imposed 3–5 minute response SLA.
• Reports & Briefing Materials: Prepared executive summaries, meeting agendas, action item trackers, and operational reports using Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
• Meeting Management: Organized and facilitated leadership meetings — coordinated logistics, took minutes, distributed action items, and followed up on deliverables to ensure full accountability.
• Confidential Records Management: Handled sensitive business and client information with strict discretion; maintained organized digital filing systems and documentation pipelines with 100% accuracy.
• Process Improvement: Leveraged AI tools (ChatGPT, Claude) to automate recurring admin tasks, reducing manual workload by 10+ hours/week and enabling leadership to focus on high-priority decisions.

Sales & CRM Representative – US Market at XmartCall (2021-05 – 2021-08)

• Professional Communication: Managed high-volume client-facing communication 100% in English for AT&T and DirecTV; strong written and verbal skills developed under pressure in a fast-paced B2C environment.
• CRM & Documentation: Used HubSpot daily to log activity, manage lead records, and maintain accurate pipeline documentation.
• Team Coordination: Liaised with team leads via Microsoft Teams for daily briefings, process updates, and performance tracking.

Software Engineering Studies – Florida International University (FIU) (2017-09 – 2022-09)

Technician in Systems in Técnico en Sistemas – SENA – Servicio Nacional de Aprendizaje (2019-02 – 2020-02)